Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

John Culbertson

Fraser Rise,SA

Summary

Professional in all aspects of life and work .Believe in the edict "That Everyday is Your Next Best Day". Try and see a positive in every situation . Truly believe that People are the best Commodity in any workplace or industry . Will always endeavour to try my best and present in an Ethical ,Professional and fair way with the upmost Integrity in any areas of daily Life

Overview

21
21
years of professional experience
8
8
Certification

Work History

AVIATION CONTROLROOM SUPERVISOR

MSS Security
03.2022 - Current
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
  • Reduced employee turnover by fostering positive work environment and providing ongoing feedback to staff members.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Implemented safety protocols to minimize workplace
  • Achieved results by working with staff to meet established targets.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Monitored CCTV Footage , Engage Active Video Surveillance
  • Report and incident writing
  • Assessing security risk
  • Liasoning with relevant security staff and stakeholders
  • Perseverance and Patience
  • Mentoring and Training New staff

SENIOR PRISON OFFICER

METROPOLITAN REMAND CENTRE
06.2012 - 06.2020
  • Assist and maintain security and good order in the prison
  • Work with staff members of the prison to ensure safety and security of prisoner's staff and visitors
  • Actively engage in patrol searches escorts of violent offenders and external hospital escorts into the community and watches to ensure compliance with relevant policy and procedures
  • Help prisoners in their entry into the prison and through positive mentoring prisoner's reintegration into the community
  • Maintain situational awareness and interaction with the client's stakeholders and liaise with suppliers.

STORE MANAGER/PROPRIETOR

Harvey Norman
01.2004 - 09.2011
  • Oversee the day to day running of the store
  • Customer complaint resolutions
  • Supervision of staff (22 employees), including hiring and performance evaluation
  • Organised and implement sales and advertising
  • Merchandising and floor planning including identification of marketing hot-spots and product placement strategies
  • Liaison with suppliers regarding stock availability, cost negotiation and rebate percentage's
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.
  • Responsible for the co-ordination and reconciliation of quarterly stocktaking programs

Education

Master of Science - Psychology

Northern Illinois University
USA Chicago Illinois
06.1990

Skills

  • Administrative
  • Budget preparation Occupational Health and Safety
  • Coaching/Mentoring
  • Interpersonal
  • Conflict Resolution
  • Critical thinking & Analysis
  • Customer Complaint Resolution
  • Staff management
  • Time management
  • Leadership
  • Marketing
  • Merchandising Awareness of Cultural
  • Diversity
  • [Equipment] operation
  • Data Entry

Certification

  • Certificate IV TAE Assessment and Training
  • Certificate IV in Occupational, Health and Safety
  • Current Senior First Aid and Resuscitation Certification
  • Current Certificate in Fire and Safety Training
  • Certificate IV in Retail Training and Sales
  • Certificate in Conflict Resolution Management
  • Certificate II Security Operations
  • Certificate III Supervisor Security Operations
  • Control Room CCTV Motoring Certification
  • Red line Aviation Screening Certification

Additional Information

  • I am a professional individual who enjoys working in a challenging environment, What I bring to any environment is a sense of respect and integrity which along with a can do attitude makes up an integral part of who I am, I feel that I would be an invaluable asset to any prospective employer looking for a new innovative member of management or a team. I can supply energy, new ideas and motivation. I have actively sought out the right training to facilitate a career change and I feel my initiative stands me in good stead for the future. I am highly skilled with the ability to look for the most efficient outcomes using effective implementation and considered planning. I understand that any process contains a more practical and productive use of resources and infrastructure which directly affects business/personal outcomes. I possess excellent communication, negotiation and interpersonal skills with an ability to communicate across diverse managerial, professional and personal boundaries. I am a strong mentor who likes to take the lead as well as work as part of a team.

Timeline

AVIATION CONTROLROOM SUPERVISOR

MSS Security
03.2022 - Current

SENIOR PRISON OFFICER

METROPOLITAN REMAND CENTRE
06.2012 - 06.2020

STORE MANAGER/PROPRIETOR

Harvey Norman
01.2004 - 09.2011

Master of Science - Psychology

Northern Illinois University

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John Culbertson