John Dezan
Melbourne,VIC
Summary
Dynamic Solar Electrician with proven expertise at TCK Solar in photovoltaic system design and electrical troubleshooting. Recognized for enhancing safety compliance and leading teams to achieve project goals. Adept at wiring installation and resolving complex issues, delivering high-quality service while fostering a collaborative work environment.
Overview
25
25
years of professional experience
Work History
Solar Electrician
TCK Solar
Melbourne, VIC
08.2022 - 03.2025
- Operated test equipment such as ammeters, oscilloscopes and multimeters during installation or maintenance activities.
- Configured complex PV system designs based on customer needs and industry standards.
- Inspected electrical components to identify hazards, defects, or potential repairs in compliance with codes.
- Installed mounting hardware, cabling and wiring for solar electric panels.
- Connected wires to circuit breakers, junction boxes and components in residential and commercial properties.
- Addressed and resolved worksite safety hazards to reduce risk.
- Led teams and delegated tasks to install, maintain, or repair electrical systems and wiring.
- Developed accurate estimates and proposals to perform electrical installations and troubleshooting.
- Traced and diagnosed electrical malfunctions using hand tools and test equipment.
- Inspected solar electric systems for safety and compliance with local codes.
- Determined the best placement of photovoltaic modules on rooftops or other structures.
- Tested electrical systems and circuit continuity using ohmmeters, voltmeters, or oscilloscopes.
- Planned layout and installation of wiring and fixtures based on project specifications and building codes.
Field Service Supervisor
Rinnai
Melbourne, VIC
03.2015 - 02.2022
- Trained and monitored employees to teach daily tasks and improve performance.
- Explained and recommended service options to customers and detailed costs.
- Created and implemented preventive maintenance programs for customer equipment.
- Traveled to field locations to evaluate equipment and performance.
- Ensured compliance with company policies and procedures related to field services.
- Monitored the performance of technicians in the field by conducting regular on-site visits.
- Collaborated with other departments to ensure that customer requests were addressed in a timely manner.
- Coordinated work between team, other departments, subcontractors and customers.
- Established and enforced clear safety policies to protect workers from injury.
- Observed field safety protocols to prevent injuries and accidents.
- Checked team member performance and quality of work against established standards.
- Investigated customer complaints about quality of service or equipment issues and resolved them promptly.
- Handled telephone support calls to determine issues and provide solutions.
Service Technician
Rinnai/ Brivis Climate Systems
Melbourne, VIC
04.2000 - 02.2015
- Kept records of parts and equipment used in projects to update inventory.
- Estimated cost of labor and materials for projects and communicated value to clients.
- Provided training on the safe usage of equipment when needed.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Resolved software-related issues by troubleshooting programs and applications.
- Provided technical support to customers over the phone and in person.
- Maintained certifications and completed training on systems and components.
- Diagnosed problems and determined solutions for various customer issues.
- Inspected equipment for proper operation and safety hazards prior to use.
- Installed new appliances, wiring and machinery in homes with defective equipment.
- Performed onsite repair of equipment at customer locations.
- Completed documentation promptly, enabling service requests to be properly recorded and tracked.
- Maintained accurate records of service calls, repairs, and parts used.
- Conducted service appointments to diagnose and fix problems.
- Followed established safety rules, OSHA guidelines and company safety policies and procedures.
- Ran tests on newly repaired machinery and equipment to confirm proper functionality.
- Installed new components or replaced defective parts to restore functionality.
- Traveled to customer locations to complete work for pre-set appointments.
- Identified potential problems during routine inspections in order to prevent future breakdowns.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Completed scheduled appointments on time to drive quality service.
- Troubleshot electrical circuits using schematics and diagrams.
- Conducted preventive maintenance on a variety of machines and systems.
Education
Photovoltaic Solar Installations
Energy Training Group PTY LTD
Thomastown VIC06-2022
Skills
- Photovoltaic system design
- Electrical troubleshooting
- Wiring installation
- Safety compliance
Timeline
Solar Electrician
TCK Solar
08.2022 - 03.2025
Field Service Supervisor
Rinnai
03.2015 - 02.2022
Service Technician
Rinnai/ Brivis Climate Systems
04.2000 - 02.2015
Photovoltaic Solar Installations
Energy Training Group PTY LTD