JOHN DUONG
BANKSTOWN
Summary
Professional catering specialist with proven expertise in delivering exceptional service and ensuring guest satisfaction. Adept at coordinating with team members to meet diverse client needs and achieve high-quality results. Possesses strong skills in food preparation, event setup, and customer interaction, with flexible approach to adapting to changing requirements. Highly reliable and focused on contributing to seamless event operations.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
4
4
years of professional experience
Work History
Catering Staff Member
White Orchid Reception
03.2023 - 05.2024
- Provided excellent service under high-pressure situations, ensuring smooth event operations.
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained clean and organized workspaces, adhering to strict health standards.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
Pizza Manager
Pizza Boys Mulgrave
11.2022 - 05.2023
- Improved customer satisfaction by implementing efficient pizza-making processes and quality control measures.
- Created a welcoming atmosphere for guests by maintaining a clean and organized dining area, leading to positive reviews on social media platforms.
- Increased overall store sales through effective marketing strategies and promotional campaigns.
- Trained and mentored staff members, fostering a positive work environment that encouraged teamwork and collaboration.
Manager
Zesty Joe’s Pizza
01.2020 - 09.2022
- Work at Zesty Joe’s Pizza shop and making schedules for employee and check on supply at the end of each week
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Education
Wellington Secondary College
Mulgrave, VIC12-2024
Narre Warren South P-12 College
Narre Warren, VIC01.2021
Skills
- Time management
- Teamwork
- Problem solving
- Communication
- Planning and Organising
- Food safety
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Personal Information
Date of Birth: 05/10/2005
Address 105 Fenwick Street, Bankstown, 2200
Timeline
Catering Staff Member
White Orchid Reception
03.2023 - 05.2024
Pizza Manager
Pizza Boys Mulgrave
11.2022 - 05.2023
Manager
Zesty Joe’s Pizza
01.2020 - 09.2022
Wellington Secondary College
Narre Warren South P-12 College
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