John Eastwood

Key Responsibilities:

• manage a team of four tradesmen and apprentices in thier daily duties and coordinate with project managers.
• Install, repair, and maintain pipes, fixtures, and water systems.
• Diagnose plumbing issues and perform necessary repairs or replacements.
• Read and interpret blueprints and technical drawings.
• Fit and install appliances such as sinks, toilets, and water heaters.
• Conduct routine inspections and preventive maintenance.
• Work with various materials, including copper, PVC, and galvanized piping.
• Test plumbing systems for leaks and compliance with regulations.
• Collaborate with contractors, electricians, and other professionals on projects.
• Provide excellent customer service and explain work performed to clients.
• Providing quotes to customers with the ability to always upsell.

• Expanded business offerings into commercial plumbing services, diversifying revenue streams and clientele base.
• Optimized workflow for project completion by effectively delegating tasks to team members.
• Enhanced customer satisfaction by efficiently diagnosing and repairing complex plumbing issues.
• Maintained a safe working environment by strictly adhering to safety protocols and regulations.
• Providing exceptional after hours services of blockages and providing fair and quick quotes for further works

• Moved up through the ranks to manage my own team in London working on brand new sky rises.
• Prevented costly water damage by detecting hidden leaks in pipes using specialized equipment such as cameras or electronic leak detectors.
• Enhanced customer satisfaction by providing timely and efficient service for emergency repairs.
• Contributed to a healthy work environment by mentoring and training new hires, sharing knowledge and best practices.
• Increased efficiency of residential heating systems by installing energy-efficient hot water heaters, saving homeowners money on utility bills.