Summary
Overview
Work History
Education
Skills
Timeline
John Facon

John Facon

Brooklyn Park

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

Travel Associate

IGT Solutions
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Responded to customer requests for products, services, and company information.
  • Arranged travel accommodations for groups, couples, executives, and special needs clients.
  • Administered customer surveys to measure satisfaction with services and better understand desires and expectations.

Front Desk Receptionist

Club Bath Philippines Incorporated
09.2012 - 05.2014
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Collected room deposits, fees, and payments.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.

Room Attendant

Club Bath Philippines Incorporated
09.2010 - 09.2012
  • Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replenished guest room water glasses, toiletries, and paper products.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.

Education

Bachelor of Science - Business Administration

ICCT Colleges, Rizal, Philippines
09.2017

Skills

  • Flexible and Adaptable
  • Organization and Time Management
  • Cultural Awareness
  • Self-Motivated
  • Attention to Detail
  • Clerical Support
  • MS Office

Timeline

Front Desk Receptionist - Club Bath Philippines Incorporated
09.2012 - 05.2014
Room Attendant - Club Bath Philippines Incorporated
09.2010 - 09.2012
Travel Associate - IGT Solutions
ICCT Colleges - Bachelor of Science, Business Administration

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John Facon