Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Florance

Hope Island,QLD

Summary

Proven sales expert with a track record of fostering customer relationships and expanding territories, notably at Steel Sheet and Coil Distributor. Mastered the art of sales presentations and customer service, leading to top performer status through strategic sales development and a keen understanding of product and service sales. Achieved consistent customer satisfaction and retention, enhancing profitability and company reputation. Sales professional with strong expertise in driving revenue and building client relationships. Adept at team collaboration, adapting to changing needs, and leveraging skills in negotiation, communication, and strategic planning. Known for reliability, fostering productive team environment, and consistently meeting targets. Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

48
48
years of professional experience

Work History

Sales Representative

Steel Sheet and Coil Distributor
04.1986 - 05.2022
  • Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
  • Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.


Debt Account Manager

Credit
06.1980 - 07.1985
  • Maintained accurate documentation of all collection activities, ensuring compliance with federal regulations and company policies.
  • Assisted in the development of departmental goals and objectives to ensure alignment with corporate strategy and direction.
  • Resolved escalated customer issues swiftly and professionally, maintaining a high level of customer service and preserving company reputation.

Parks and Recreation Worker

City Council
09.1977 - 09.1979
  • Contributed to a clean and welcoming environment by managing litter and waste disposal in the park area.
  • Ensured park safety with regular maintenance checks, promptly addressing any hazards or issues identified.
  • Improved accessibility for all visitors by maintaining clear paths and installing necessary signage throughout the park grounds.
  • Conducted regular inspections of park facilities to identify and address maintenance needs.

Greenkeeper

Golf Course Maintenance
02.1974 - 09.1977
  • Ensured exceptional playing surfaces by expertly mowing and rolling greens, tees, fairways, and roughs.
  • Optimized course playability with timely bunker raking and sand replacement procedures.
  • Streamlined daily operations by creating effective task schedules for grounds crew members.
  • Upheld safety standards by maintaining clean work areas and properly storing equipment when not in use.
  • Improved turf health with regular aeration, topdressing, and overseeding practices.
  • Applied fertilizers and pesticides to outdoor areas according to safety standards.
  • Performed equipment maintenance and repairs to keep tools functional for projects.
  • Maintained gardening tools by replacing blades and fluids.

Education

Greenkeeping - Greenkeeping

Wollongong Tafe
Wollongong, NSW
04-1978

No Degree -

Patrician Brothers Liverpool NSW
Liverpool, NSW
11-1970

Skills

  • Customer Service
  • Customer Relations
  • Customer Relationship Building
  • Interpersonal communication skills
  • Sales expertise
  • Relationship Building
  • Product and service knowledge
  • Sales Presentations
  • Sales closing
  • Sales strategy development
  • Complex Problem-Solving
  • Sales Development
  • Product and Service Sales
  • Customer Retention
  • Client Service
  • Customer Success Management
  • Cold-calling
  • Territory Growth

Timeline

Sales Representative

Steel Sheet and Coil Distributor
04.1986 - 05.2022

Debt Account Manager

Credit
06.1980 - 07.1985

Parks and Recreation Worker

City Council
09.1977 - 09.1979

Greenkeeper

Golf Course Maintenance
02.1974 - 09.1977

Greenkeeping - Greenkeeping

Wollongong Tafe

No Degree -

Patrician Brothers Liverpool NSW
John Florance