Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

John Freeman

Devonport,TAS

Summary

Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Overview

2
2
years of professional experience

Work History

Retail Worker

MacDonalds
05.2021 - Current
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Checked pricing, applied discounts, and printed receipts to ring up customers.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Processed customer returns to manage smooth refunds and exchanges following store procedures.
  • Managed efficient cash register operations.

Education

High School Diploma -

Devonport High School
Devonport, TAS
12.2020

Skills

  • Digital Databases
  • Upselling Strategies
  • Conducting Tours
  • Payment Processing
  • Cash Register Operation
  • Customer Assistance
  • Persuasive Selling
  • Retail Management
  • Customer Inquiries
  • POS Systems
  • Providing Feedback
  • Customer Transactions
  • Complex Problem-Solving

References

Corinne Lawson 0488 332 633 Corinnamabel@gmail.com

Timeline

Retail Worker

MacDonalds
05.2021 - Current

High School Diploma -

Devonport High School

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John Freeman