Summary
Overview
Work History
Education
Skills
References
Professional Overview
References
Timeline
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John Green

Gosford,Australia

Summary

Dynamic Senior Executive with over 16 years of international experience in driving business performance across fast-paced industries. Demonstrated expertise in negotiating mission-critical contracts and representing organizations at regulatory forums, complemented by strong leadership skills that foster team unity and enhance operational efficiency. Known for exceptional communication, problem-solving abilities, and a consultative approach to client needs assessment, leading to innovative solutions that boost competitiveness and revenue growth. Committed to maintaining the highest ethical standards while delivering comprehensive support and leadership across diverse business functions.

Overview

27
27
years of professional experience

Work History

General Manager, Carrier and Regulatory

Buroserv Australia Pty Ltd
01.2009 - 01.2024
  • Company Overview: Buroserv is an Australian wholesale telecommunications aggregator and OSS/BSS Platform As A service operator, servicing Carriage Service Providers, System Integrators, Hardware vendors and others
  • Our aggregated portfolio includes Tier 1 grade fixed wire and mobile solutions, IP Telephony, fixed wireless, and a suite of Broadband Solutions
  • Buroserv offers the only genuine order to cash system in Australia, providing a full suite of front and back office support capabilities from order taking to cash collection, full business accounting including P&L, General Ledger, BAS, Tax preparation
  • In addition, the service has a comprehensive Business Intelligence suite, providing unparalleled business information and performance metrics
  • Buroserv is an Australian wholesale telecommunications aggregator and OSS/BSS Platform As A service operator, servicing Carriage Service Providers, System Integrators, Hardware vendors and others
  • Our aggregated portfolio includes Tier 1 grade fixed wire and mobile solutions, IP Telephony, fixed wireless, and a suite of Broadband Solutions
  • Buroserv offers the only genuine order to cash system in Australia, providing a full suite of front and back office support capabilities from order taking to cash collection, full business accounting including P&L, General Ledger, BAS, Tax preparation
  • In addition, the service has a comprehensive Business Intelligence suite, providing unparalleled business information and performance metrics

Independent Chairman, Communications Alliance ULLS Migration Roundtable

Communications Alliance
01.2008 - 01.2009
  • Worked on consultancy basis to telecommunications industry including operating as Independent Chairperson for the Communications Alliance on round table industry forums
  • Convened discussions on key regulatory issues and credited with reigniting engagement of all parties following industry stalemate
  • Delivered detailed data on industry viewpoints providing platform strategy

General Manager, Carrier and Regulatory

Commander Australia Ltd
01.2006 - 01.2008
  • Company Overview: Commander Australia provides IT and telecommunications solutions to Australian business with an annual turnover of in excess of $1.2bn in 2007
  • Following period of rapid growth and acquisitions, seconded to return to Commander as part of the senior management team to manage critical supplier and regulatory relationships in line with the company’s strategic objectives
  • Overseeing Commanders $240 million network supplier budget, recognised for driving a raft of changes to supplier management and regulatory practices that enhanced business capabilities and realised more than >$12 million in cost savings
  • Commander Australia provides IT and telecommunications solutions to Australian business with an annual turnover of in excess of $1.2bn in 2007

General Manager

Unitel Australia (Subsidiary of Commander Australia Ltd)
01.2004 - 01.2006
  • With strong performance to-date transitioning wholesale operations to burgeoning profit centres, identified opportunity to consolidate Commander’s two wholesale businesses and merge into single business unit
  • With complete accountability for business transition, strategy, operations and profitability moving forward, credited with devising operational model that increased the sophistication and performance of both divisions and saw sales double to $70 million

General Manager, Regulatory and Wholesale

Commander Australia Ltd
01.2003 - 01.2004
  • Having built exceptional track record rebuilding RSLCOM’s Wholesale division to highly profitable operation, retained by Commander in continuation of role but with a significant increase in the scale and scope of the position
  • Operated as valuable member of Commander’s leadership team, and recognised for spearheading mission-critical contract with Telstra that was make-or-break for Commander’s continued business operations
  • Grew wholesale operations a further 25%

General Manager, Regulatory and Wholesale

RSLCOM
01.2001 - 01.2003
  • Company Overview: Privately held carriage service provider, providing fixed wire and mobile services to SME business sector
  • Following exceptional performance managing carrier relations and regulatory operations for RSLCOM recruited directly by the CEO to assume challenge of underperforming wholesale division, RSLCOM Partners, following management buyout
  • Overhauled ineffective operating model transitioning operations within 6 months from $600,000 loss position to profitable operation contributing more than 10% RSLCOM’s annual revenues
  • Privately held carriage service provider, providing fixed wire and mobile services to SME business sector

General Manager, Regulatory and Telstra

RSLCOM
01.1997 - 01.2001
  • Headhunted to this fast-paced role supporting this start-up venture to build highly profitable operation through strategic leveraging of opportunities following deregulation of the Australian telecommunications industry
  • Provided pivotal contributions to initial buyout of Pacific Star customer base and subsequently led supplier and regulatory operations during period hallmarked by massive growth, mergers and acquisitions

Education

Associate member -

New Zealand Institute of Management
01.1984

Graduate -

Officer Cadet Training Company
01.1978

General Certificate of Education -

University of London
01.1970

Graduate -

Institute of Petroleum
UK

Skills

  • Leadership & Strategy
  • Analysis & Diagnostics
  • Tactics & Operations
  • Profit & Loss
  • Cost Control
  • Stakeholder Engagement
  • Supplier Management
  • Regulatory Compliance
  • Negotiation
  • Contract Management
  • Change Management
  • Corporate Culture
  • Dispute Resolution
  • Business Planning
  • Revenue Assurance

References

Referees available on request

Professional Overview

Accomplished Senior Executive offering over 16 years international experience driving business performance in fast-paced industries. With over a decade in senior roles, offers demonstrated success negotiating and managing mission critical contracts and representing business in regulatory and industry forums. Accomplished and visionary leader and proactive change agent recognised for driving unity with the proven capacity to engage staff, motivate for performance and ignite business drive. Exceptional communicator with a consultative style, strong negotiation skills, problem solving abilities, and a keen client needs assessment aptitude. Established ability to successfully analyse an organization's critical business requirements, identify deficiencies and potential opportunities, and develop innovative and cost-effective solutions for enhancing competitiveness, increasing revenues, and improving customer service offerings. Ethics and integrity of the highest order are integral to this professional reputation.

References

References available upon request.

Timeline

General Manager, Carrier and Regulatory

Buroserv Australia Pty Ltd
01.2009 - 01.2024

Independent Chairman, Communications Alliance ULLS Migration Roundtable

Communications Alliance
01.2008 - 01.2009

General Manager, Carrier and Regulatory

Commander Australia Ltd
01.2006 - 01.2008

General Manager

Unitel Australia (Subsidiary of Commander Australia Ltd)
01.2004 - 01.2006

General Manager, Regulatory and Wholesale

Commander Australia Ltd
01.2003 - 01.2004

General Manager, Regulatory and Wholesale

RSLCOM
01.2001 - 01.2003

General Manager, Regulatory and Telstra

RSLCOM
01.1997 - 01.2001

Associate member -

New Zealand Institute of Management

Graduate -

Officer Cadet Training Company

General Certificate of Education -

University of London

Graduate -

Institute of Petroleum
John Green