John Ha
Canberra,Australia
Summary
- Would like to gain essential experience and use my customer service skills to enhance and elevate customers' experience.
- Keen to learn, with a commitment to ongoing professional development, as demonstrated through regular participation in additional learning activities.
Overview
3
3
years of professional experience
Work History
Front of House Staff Member
What The Pho ANU
02.2024 - 11.2024
- Established welcoming atmosphere by greeting each guest warmly.
- Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
- Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
Academic Tutor
07.2023 - Current
- Online 1 to 1 to help students review, practice specific topics in classes
- Give students some advice about their assignment whenever they need
Cashier & Team Member
Under T Coffee
03.2022 - 11.2022
- Cashier
- Taking customer orders
- Collaborating with other team members to keep the store clean
- Multi-task with other members to make sure customers are always satisfied
- Restock products
Education
BACHELOR OF ADVANCED COMPUTING (HONORS) -
Australia National University
Canberra, ACT12-2025
Skills
- Identification Checks
- Coaching and Mentoring
- Guest Inquiries
- Till Counting
- Verbal and Written Communication
- Interpersonal Skills
- Computing Skills
- Time Management Skills
- Problem Solving Skills
- Cleaning and Sanitize
Timeline
Front of House Staff Member
What The Pho ANU
02.2024 - 11.2024
Academic Tutor
07.2023 - Current
Cashier & Team Member
Under T Coffee
03.2022 - 11.2022
BACHELOR OF ADVANCED COMPUTING (HONORS) -
Australia National University
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