John Hallford
Macquarie Hills,NSW
Summary
My background in small business ownership as well as Sales gives me a great combination of skills that apply to this position. My knowledge of Digital marketing as well as it's importance in business growth will greatly assist when selling services to clients as I can clearly present the benefits to their business as well as share my own experiences.
Within my business the most rewarding feeling asides from getting good results for clients was when I was busy and had plenty of leads coming in, replicating this for other business would be extremely rewarding. This is where my passion for marketing comes from and inspires me to help businesses grow.
Overview
6
6
years of professional experience
Work History
Small Business Owner
Self Employed
08.2023 - 03.2025
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Well-educated on how to market and generate leads through paid advertising, social media as well as SEO and very basic website development.
Real Estate Assistant
Taylor Hedley Property
01.2023 - 08.2023
- Improved office organization through the implementation of efficient filing systems, database management, and document preparation.
- Coordinated appointments to show marketed properties.
- Enhanced client satisfaction by providing exceptional administrative support and maintaining open communication lines between agents and clients.
- Performed market research and evaluated competitive property analysis to define competitive listing and sale prices.
- Responsible for assisting with lead generation through various methods, warm/cold phone calls, door knocking etc.
- Played a crucial role in converting leads into clients and selling their properties.
Youth Support Worker
Kaimana
01.2022 - 01.2023
- Established a positive rapport with participants by maintaining open lines of communication and actively listening to their concerns.
- Managed crisis interventions when required by assessing risks while collaborating closely with multidisciplinary teams.
- Enhanced youth development by implementing engaging and interactive activities tailored to individual needs.
- Reduced behavioral issues by establishing clear expectations and consistent consequences for actions.
Customer Service Representative
Fighting Arts Belmont (Family Business)
01.2019 - 01.2021
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Education
High School Diploma -
St Mary's Catholic College Gateshead
Gateshead11-2021
Skills
- Well educated on the importance of digital marketing, I ran my own paid advertising and social media (mainly local group chat posting) to generate leads for my business and keep myself booked out
- Great understanding on the importance of a strong website, landing page and SEO to improve traffic and lead generation
- Back ground in sales both through real estate experience and owning a business selling services worth up to $10,000
- Great at building rapport with clients and ensuring customer satisfaction
- Customer service and relationship building
- Ability to work within a team
- Fast learner
Timeline
Small Business Owner
Self Employed
08.2023 - 03.2025
Real Estate Assistant
Taylor Hedley Property
01.2023 - 08.2023
Youth Support Worker
Kaimana
01.2022 - 01.2023
Customer Service Representative
Fighting Arts Belmont (Family Business)
01.2019 - 01.2021
High School Diploma -
St Mary's Catholic College Gateshead
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