Summary
Overview
Work History
Education
Skills
Timeline
Generic

JOHN HANSELL

Darra,QLD

Summary

Dynamic small business owner with a proven track record at Office Indulgence, excelling in business marketing and customer correspondence. Successfully built a loyal customer base through exceptional service and proactive engagement. Skilled in planning and execution, I consistently enhance brand identity and operational efficiency, driving results in competitive environments.

Overview

21
21
years of professional experience

Work History

Small Business Owner

Office Indulgence
01.2014 - 06.2025
  • Managed daily operations for a successful online small business, ensuring efficient processes and quality services.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.

Retail Manager

Downs Office Supplies
08.2009 - 01.2014
  • Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
  • Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.

Store Manager

Michael Hill Jewellers
06.2004 - 04.2009
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Opened and Managed Stores in Tasmania, Victoria and Queensland

Education

St Edmunds Christian Brothers College
Ipswich, QLD

Skills

  • Small business operations
  • Planning and execution
  • Vendor relations
  • Business marketing
  • Logistics
  • Customer Correspondence
  • Results Focused
  • Recruitment
  • Stock Management
  • Product Development

Timeline

Small Business Owner

Office Indulgence
01.2014 - 06.2025

Retail Manager

Downs Office Supplies
08.2009 - 01.2014

Store Manager

Michael Hill Jewellers
06.2004 - 04.2009

St Edmunds Christian Brothers College

Similar Profiles

CREATE PROFILE
JOHN HANSELL