Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Hird

Melbourne,VIC

Summary

I am a compassionate and empathetic individual with a passion for working with people and promoting social justice and equality. I have a lived experience of growing up through socio-economic disadvantage whilst navigating the challenges faced with core family members impacted by mental illness and disability granting me an intrinsic knowledge and empathy for the challenges and obstacles faced by vulnerable communities. My experience in customer service, phone interviewing, and English language teaching in various locations and with diverse cultures, along with previous education and a deep interest in social sciences, has enabled me to develop strong communication and interpersonal skills, along with a deep understanding of diversity, cultural sensitivity and inclusivity. These experiences drive my dedication to making a positive impact to the community through compassionate service and promoting social change.

Overview

14
14
years of professional experience

Work History

Landscaper

Balance Enviro Solutions
Melbourne, VIC
05.2017 - Current
  • Extensive experience in large-scale landscaping projects, focusing on wetland preparation, construction, revegetation, and ecological restoration in conservation areas.
  • Proficient in utilising specialised equipment and machinery to execute landscaping tasks efficiently and effectively.
  • Successfully managed and supervised teams of landscapers, ensuring adherence to project timelines, quality standards, and safety protocols.

English Language Teacher

Homestay Vietnam
Hanoi, Vietnam
02.2019 - 11.2019
  • Volunteered as an English teacher in a live-in, all-immersive educational environment, providing instruction to young adult students.
  • Developed and implemented comprehensive lesson plans, tailored to meet the needs and language proficiency levels of the students.
  • Created a positive and inclusive learning environment, fostering rapport with students to encourage active participation and engagement.
  • Monitored and assessed students' progress regularly, providing constructive feedback to support their language development.
  • Collaborated with fellow teachers and staff to coordinate educational programs and extra-curricular activities for students.
  • Demonstrated cultural sensitivity and adaptability in working with a diverse student cohort, fostering an inclusive and supportive learning environment.

English Language Teacher

Today Education
Hanoi, Vietnam
03.2019 - 10.2019
  • Worked as a substitute English language teacher and tutor, conducting a variety of structured lessons an tutoring to students of all age groups.
  • Provided individual and small group tutoring sessions to reinforce English language skills and support student learning objectives.
  • Fostered a positive and inclusive learning environment, encouraging student participation and engagement during lessons.
  • Implemented effective teaching strategies, including visual aids, interactive activities, and real-life examples.
  • Demonstrated flexibility and adaptability in managing unexpected changes and varying teaching assignments.

Customer Service Agent

MedicAnimal
London, UK
06.2015 - 07.2016

CATI Research Interviewer

IFF Research
London, UK
03.2015 - 12.2015

Construction Laborer

JIm McCall Construction
Wicklow, Ireland
04.2014 - 01.2015

CATI Research Interviewer

Roy Morgan Research
Melbourne, VIC
07.2010 - 01.2014

Education

Diploma of Community Services -

UNE Partnerships

VCE -

Elwood College
Elwood, VIC

Bachelor of Arts -

Latrobe University
Melbourne, VIC

TEFL Level 3

The TEFL Academy

Provide First Aid, Provide Cardiopulmonary Resuscitation, Provide Basic Emergency Life Support -

St John Ambulance Australia
Melbourne

Skills

  • Active listening
  • Empathy and compassion
  • Effective communication
  • Cultural competence
  • Problem solving
  • Teamwork and collaboration
  • Computer proficiency
  • Organisational and time management

Timeline

English Language Teacher

Today Education
03.2019 - 10.2019

English Language Teacher

Homestay Vietnam
02.2019 - 11.2019

Landscaper

Balance Enviro Solutions
05.2017 - Current

Customer Service Agent

MedicAnimal
06.2015 - 07.2016

CATI Research Interviewer

IFF Research
03.2015 - 12.2015

Construction Laborer

JIm McCall Construction
04.2014 - 01.2015

CATI Research Interviewer

Roy Morgan Research
07.2010 - 01.2014

Diploma of Community Services -

UNE Partnerships

VCE -

Elwood College

Bachelor of Arts -

Latrobe University

TEFL Level 3

The TEFL Academy

Provide First Aid, Provide Cardiopulmonary Resuscitation, Provide Basic Emergency Life Support -

St John Ambulance Australia
John Hird