Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Outline
Additional Work History
References
Generic

John Ho

Noranda,Australia

Summary

Driven early-career professional with expertise in customer service, community support, and collaborative environments. Demonstrated capability to address diverse client needs, resolve conflicts, and collaborate effectively with internal teams. Enthusiastic about leveraging strong communication, problem-solving, and organizational skills in Human Resources or Case Worker positions.

Overview

3
3
years of professional experience
1
1
Certificate
6
6
years of post-secondary education

Work History

Peak Trade Member

JB Hi-Fi
11.2024 - 02.2025
  • Delivered product consultations and guided customers through purchase and warranty decisions.
  • Resolved product faults through using digital systems (Solvup), explaining warranty coverage, and improving overall customer satisfaction.
  • Coordinated with operations and merchandising teams to ensure effective service delivery.

Front-End Assistant

Costco Warehouse
03.2023 - 02.2024
  • Processed high-volume transactions while ensuring member satisfaction in high-pressure environments.
  • Assisted customers with product handling and checkout to foster positive shopping experiences.
  • Collaborated with cross-department teams to achieve performance targets consistently.
  • Worked effectively with co-workers during peak periods to enhance operational efficiency.

Community Support Worker

Juniper
08.2022 - 02.2023
  • Supported elderly clients with domestic needs, transportation, and social engagement.
  • Delivered client-centered care and adapted to varied household equipment and environments daily.
  • Managed personal scheduling and documentation of visits independently.

Education

Bachelor of Psychology -

Curtin University
02.2019 - Current

ATAR Student - Human Biology, Accounting and Finance, English, Application Mathematics, Geology, Cert II in Media

Morley Senior High School
11.2018

Skills

  • Employee and client support
  • Communication and interpersonal skills
  • Team collaboration
  • Time management
  • Adaptability across different work environments

Certification

  • W.A. Driver’s License, C-A Class
  • Australian Passport

Affiliations

  • Former Division 1 reserves volleyball player - Balcatta Cats
  • Youth volleyball coach - Saint Hilda's Anglican School for Girls

Timeline

Peak Trade Member

JB Hi-Fi
11.2024 - 02.2025

Front-End Assistant

Costco Warehouse
03.2023 - 02.2024

Community Support Worker

Juniper
08.2022 - 02.2023

Bachelor of Psychology -

Curtin University
02.2019 - Current

ATAR Student - Human Biology, Accounting and Finance, English, Application Mathematics, Geology, Cert II in Media

Morley Senior High School

Outline

As a student currently studying in the Field of Health (Bachelor of Psychology) at Curtin University, my goal is to improve my communication and teamwork skills through training and real-world experiences and interactions with people / patients.

Additional Work History

  • SideDoor Barbeque - Floor staff (2021-2022)
  • Sate Station - Cashier (2020–2021)
  • Royal Tea - Front of House (2019-2020)

References

  • Claire Vickers, Manager at Sidedoor Barbeque, 0426 127 946, c.vickers6442@gmail.com
  • Mark Erceg, JB Hi-Fi Development Lead, 0478 196 375, M.erceg0392@gmail.com
  • Rose Zainuddin, Manager at Sate Station, 0434 032 952, rbz68@hotmail.com

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John Ho