Professional Summary
Overview
Work History
Education
Skills
Timeline
Branch Manager

John Iacieri

John Shenton Pumps
Perth,WA
18
years of professional experience

Dynamic Branch Manager with over 18 years of experience in driving branch operations and cultivating customer loyalty. Expert in team leadership and service excellence, committed to enhancing client satisfaction and optimizing performance metrics.

Swimming pool maintenance professional with strong expertise in water chemistry, equipment repair, and system diagnostics. Focused on team collaboration and delivering high-quality results. Reliable and adaptable, ensuring seamless service in dynamic environments. Skilled in problem-solving, customer communication, and routine maintenance.

Pool Technician experienced in cleaning and monitoring control systems of swimming pools and spas . Strong background in troubleshooting, repair and new equipment installation to keep clients happy with service.

Work History

Branch Manager

18 Years
John Shenton Pumps | 2008.08 - Current
  • Developed and implemented strategic sales plans to drive branch growth and profitability.
  • Managed team performance, providing training and mentoring to enhance employee skills.
  • Oversaw daily branch operations, ensuring adherence to company policies and procedures.
  • Cultivated strong relationships with clients, enhancing customer satisfaction and loyalty.
  • Led inventory management initiatives, optimizing stock levels and reducing costs.
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Maintained friendly and professional customer interactions.
  • Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
  • Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.

Education

Year 12

Newman Collage | Perth, WA

Skills

Branch operations oversight
Sales team management
Project oversight
Efficiency enhancement
Team leadership
Team collaboration
Customer service
Customer loyalty
Cash handling
Swimming pool repair
Pump repair and sales
Troubleshooting pool and spa systems
strong Work ethic
Customer relationships
Excellent time management skills
Attention to detail
Team supervision

Timeline

Branch Manager

John Shenton Pumps
2008.08 - CurrentRead More

Newman Collage

Year 12
Read More
John IacieriBranch Manager