John Idland

• Understanding of the legislative acts which provide governance surrounding the Bush Fire Services ( i.e. Bush Fires Act, 1954, Fire and Emergency Service Act 1998) and how it pertains to the role of FCO.
• Familiarization with gazetted area and identify risks and vulnerabilities within, ensuring they are identified in the Bush Fire Risk Mitigation Plan for the City of Kalamunda.
• Member of the Bush Fire Advisory Committee, fostering collaboration between Local Government and the Emergency Service.
• Chairperson of future Pickering Brook Fire Station, responsible for strategic planning and recommendations.
• Mentoring members of the Bush Fire Brigade in the performance of their roles, to ensure the Brigade remains capable and ready to meet any required response.
• Perform duties of Incident Controller when required for significant incidents within the City of Kalamunda.
• Fulfil roles within an Incident Management Team when requested, both in the City of Kalamunda and neighbouring localities.
• Participate in after action committees and aid in implementing recovery strategies. Also assist in the preparation of after action reporting to DFES and Local Government as required.

Highlights

• Performed the role of Operation Officer during the initial 12 hours of the 2023 Pickering Brook Fire, which saw no loss of life or property.
• Served as the Divisional Commander East on the 2024 Red Hill Fire.
• Served as Team Leader on the 2023 Kimberly Complex Fires.

• Promote a safe work environment with a Zero Harm target through proactive activities.
• Resolve customer complaints in a professional and timely manner.
• Meet with customers to discuss service needs and offer available solutions.
• Hire, train and supervise members of the service team to meet business goals.
• Financial responsibly for budgeted revenue and expense control.
• Coordinate with other departments to maintain streamlined and productive workflow.
• Maintain team productivity and quality of service by establishing and maintaining clear benchmarks.

Highlights

• Detroit Excellence Award for being the highest trained Detroit Engine Department in Australasia.
• Awarded for achieved of financial budget three consecutive years through successful revenue strategies and comprehensive cost controls.
• Multiple Certificates of Appreciation for establishing and managing the largest apprentice and traineeship program in the Penske network,
• Three consecutive years of Customer Satisfaction score increases resulting from establishing relationships between key customers and stakeholders and upskilling of team customer service skills.

• Management of the brigade training program and equipment readiness.
• Provide mentorship to 4 operational officers, fostering their growth and professional development.
• Facilitate high risk brigade training which enable membership to perform safely while conducting emergency response operations. This resulted in nil significant injuries or situations while the brigade was under going operations.
• Perform operational role of Captain while on shift and assisting the CSEM in accomplishment of any required operational duties.
• Assume Incident Controller responsibilities for complex Level 1 incidents within the City of Kalamunda.
• Participate in afteraction reviews and briefings.

Highlights

• Receiving a Certificate of Distinction from DFES for heroic acts while leading a rescue of a Fire Fighting crew in a burn-over situation during the 2022 Canning Mills Fire.
• Revision of driver assessor program resulting in an increase in competency and a reduction in incidents.

• Responsible for the training, welfare and moral of shift
• Report to the 1st Lieutenant and Captain overall readiness and availability of shift.
• Instruct training activities which enhance the capabilities of the Brigade members..
• Provide operational leadership to assigned crew at emergency responses ,
• Perform Role of Incident Controller at routine incidents with in the City of Kalamunda.
• Provide recommendations to post incident reviews and committees.

Highlights

• Receiving the National Emergency Medal for participating in the NSW complex fires in 2020.
• Deploying to Queensland and participating in the QLD complex fires in 2019.

• Managed a team of 51 including 6 direct reports, comprised of Civil Engineers, Environmental Scientists, Business Development Managers and Water Treatment technicians.
• P&L responsibility for State of Western Australia, largest within the Vortex group, with a monetary revenue value of $30m per annum.
• Maintained professional relationships across multiple Tier 1 and 2 clients such as Multiplex, John Holland, Water Corp, and BHPB.
• Implementation of Continuous Improvement initiatives, including moderizing the vehicle fleet to meet fit for purpose requirements, ultimately increasing efficiency and reducing equipment down time.
• Responsible for safety of all personnel across our WA branches and customer sites.
• Conducted monthly briefings to the national executive team and board members on state performance.

Highlights

• Managed WA Capital Expense program, which saw the replacement and re-branding of the entire WA fleet of light duty and heavy duty vehicles.

• Participate in community information events, such as street meets and community display requests.
• Participated in regular training activities to ensure peak performance during high-stress situations.
• Elevated crew morale by fostering a positive work environment and encouraging open communication among team members.
• Assisted in training of new firefighters, imparting essential skills and knowledge for optimal job performance.
• Led teams during high-pressure situations, prioritising tasks for efficient incident resolution.

Highlights

• Participation in the 2016 Waroona Fire on the Western front evacuating residents trapped by fire.
• Participation in the 2014 Parkerville Fire, saving multiple homes with a single heavy appliance.

• Managed a team consisting of 45 employees and 8 contract security personnel.
• Compliance of multiple customer contacts (Rio Tinto, BHP, Woodside, Roy Hill, South 32).
• Conducting monthly Customer contract/ performance meetings.
• P&L responsibility.
• Implemented and maintained Chain of Responsibility compliance across deliveries throughout WA.
• Managed the Continuous Improvement Initiative of the PEP 3PL collection and delivery contract.
• Responsible OSH for all operations and driving a ZERO HARM culture.
• Scheduling assets and combinations of trailers for long haul delivery.
• Recruitment, mentoring and performance management - 47 employees.

• Management and profitability of 13 Automotive Service Centres located throughout the southern portion of Western Australia, employing 53 tradesman and 13 direct reports.
• Area P&L responsibility for $13m budget.
• Recruitment and performance management of 13 managers and 53 technicians
• Managing key stakeholder relationships.
• Handling all customer complaints in a professional manner, aiming for acceptable solutions.
• Manage facility and equipment upgrades.

Highlights

• Achieved the highest Customer Satisfaction turn around recorded through NPS across the 13 divisions across Australia.

• Manage the operations of 7 FMG remote mining villages located throughout Western Australia which included 680 employees and 13 direct reports
• Accountable for 18 P&Ls with a total revenue value of $130m pa
• FM responsibilities including village accommodations, catering, retail, tavern, maintenance, airport and bus services
• Managing Supplier relationships and contracts (i.e. Metcash, Ecolab, Prime)
• Managed the Regional 3PL contract with Nexus/ Saddliers Transport.
• Conducted monthly customer contract meetings, keeping key stakeholders across contract status and updates.

• Manage the operations of 2 BHPB contracts which provides logistical/ supply chain support to 14 remotes sites across Western Australia.
• P&L responsibility ($60m pa).
• Manage 4 cost centres which employs 95 store persons, and 50 Transport Specialists and 6 direct reports.
• Supplier relations management.
• Schedule Primer movers and Trailers to meet customer requirements while maximising asset turnaround.
• Maintain routine communication with each of the 14 mine site Superintendents.
• Maintain a delivery schedule which meets contracted obligations as well as the continuous growth requirements of BHPB.

• Manage all Officeworks Supply Chain efforts in Western Australia / NT.
• P&L responsibility - $25m budget.
• Responsible for the operations of 3 warehouses (CFC, Cross Dock, International)
• Provide regional logistical support to 14 retail stores throughout the state.
• Liaise with contracted 3PLs (Toll Fast, Toll IPEC, CTI and Allied Express) and monitor their performance and KPI expectations.
• Conduct routine supplier meetings, driving price and availability.
• Manage the 3PL transport requirements and implement/ modify contracts to meet all regional needs.
• Recruitment / training and performance management of 3 direct reports and 45 store persons.

• Participate in required regular fire fighting training.
• Maintain currency in required activities and skills.
• Perform routine duties expect of a member of a Bush Fire Brigade.
• Maintain availability for emergency response and ensure operational leaders are informed in periods of non availability.
• Become familiar with all Brigade Appliance and routine fire fighting equipment.
• Respond to emergency requests as a vehicle drive or member of a crew.

Highlights

• Early selection to Crew Leader due to proven leadership ability.

• Train and Lead 135 US Marines to be combat ready.
• Maintain constant awareness to current doctrine and ensure changes are incorporated to maintain the highest levels of combat readiness.
• Manage equipment readiness of the unit and report that status on a daily basis.
• Conduct disciplinary proceedings when required to maintain highest levels of unit moral and discipline.

Highlights

• Multiple combat tours to include, Iraq, Somalia, Croatia, and Persian Gulf.
• Awarding of the Combat Action Medal for operations in Iraq.
• Awarding of the Meritorious Service Medal from the President of the United States for outstanding service, with multiple combat tours spanning 21 years of active duty service.