John Jones
White Hills,Vic
Summary
Accomplished Warehouse Manager with a proven track record at United Food Express, enhancing operational efficiency and safety compliance. Expert in forklift operations and adept at managing high-stress situations, significantly improving customer loyalty. Skilled in inventory management and fostering a safe work environment, demonstrating a strong blend of technical and interpersonal abilities.
Overview
37
37
years of professional experience
Work History
Warehouse Manager/Delivery Driver
United Food Express/Finnys Food Servce
03.2005 - 07.2024
- undertook invoicing,logistics,staff management stock level management.Ordering stock,Picking orders loading unloading of orders etc.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Delivery Driving
Customer Service Representative
Powercor/citypower
07.2004 - 03.2005
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Plant Nursery Manager/Head Gardener
Eaglehawk Plant Supplies
10.1989 - 08.1999
- Monitored watering times, soil conditions and plant positions and made informed adjustments in response to weather conditions.
- Oversaw growth, planting and maintenance of retail nursery and display gardens.
- Hired and trained permanent and temporary nursery staff and adjusted levels to account for peak seasons and off-seasons.
- Inspected nursery and equipment for signs of disrepair and coordinated repairs and replacements.
- Maintained and landscaped Gardens at Bendigo Pottery
Surveyor Assistant
Tompkinson Group
02.1987 - 09.1989
- Bridge design strata subdivisions land subdivisions
- Contributed to maintaining high-quality standards by regularly checking equipment calibration before each use.
- Contributed to successful project completion by assisting in stakeout activities and ensuring proper placement of markers.
- Ensured accurate data collection by regularly reviewing field notes and measurements for consistency and potential errors.
Education
Graduate Certificate - Civil Engineering Technology
Bendigo Regional Institute of TAFE
Bendigo-Echuca, VIC10.1989
VCE - High School
Catholic College Bendigo
Bendigo, VIC11.1986
Skills
Shipping and receiving
Forklift Operations
Warehouse Operations
Inventory and Stocking
Forklift Licence
MR Truck Licence
Timeline
Warehouse Manager/Delivery Driver
United Food Express/Finnys Food Servce
03.2005 - 07.2024
Customer Service Representative
Powercor/citypower
07.2004 - 03.2005
Plant Nursery Manager/Head Gardener
Eaglehawk Plant Supplies
10.1989 - 08.1999
Surveyor Assistant
Tompkinson Group
02.1987 - 09.1989
Graduate Certificate - Civil Engineering Technology
Bendigo Regional Institute of TAFE
VCE - High School
Catholic College Bendigo
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