John Kalaitzakis
Brunswick West,VIC
Summary
Commercially astute Facilities Maintenance Coordinator with Civil Engineering qualifications offering 30+ years of professional experience including just under five years of experience with the Department of Justice and Community Service (Youth Justice Division) including 2+ years as Maintenance Supervisor at the Parkville Youth Justice Centre and a similar period as Facilities Maintenance crew member. I also operated my own glazing and fabrication business over a 25-year period which involved hiring, training and supervising tradesmen, subcontractors and general laborer's. I possess strong leadership skills via my work with the DJCS and my own business operations and am highly skilled in the logistics associated with facilities management including sourcing cost-effective suppliers and vendors; monitoring and managing budgets; maintaining accurate records; and providing verbal and written reports for management and decision makers. I also possess skills in project management, stakeholder management and facility and asset management. My excellent interpersonal and communication skills have enabled me to successfully develop and sustain effective relationships across the DJCS' Parkville Youth Justice Centre during my tenure and also in my own business operations which required developing sound relationships with builders and developers, engineers and architects, regulatory bodies (local Councils) and clients from all demographics.
Overview
37
37
years of professional experience
Work History
Senior Facilities Coordinator
THG (The Hut Group)
09.2023 - Current
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
- Served as point of contact for internal and external customers seeking support and information.
- Developed comprehensive emergency response plans to minimize disruptions in the event of unforeseen incidents affecting the facility or its occupants.
- Improved facility efficiency by implementing preventive maintenance schedules and coordinating timely repairs.
- Streamlined facilities management processes for increased productivity and reduced downtime.
- Managed minor appliance issues and scheduled repairs.
- Collaborated with cross-functional teams to execute facility-related projects on time and within budget.
- Assisted manager in project implementation, materials procurement, contract preparation, and scheduling.
- Assessed the need for outsourced services versus in-house capabilities to make informed decisions on resource allocation strategies that best served the organization''s needs.
- Enhanced employee satisfaction with well-maintained, clean, and functional workspaces through regular inspections and immediate action on reported issues.
- Maintained accurate inventory records for office equipment, furniture, and supplies while overseeing their procurement as needed.
- Handled security issues and emergency situations.
- Monitored facility security for guest and personnel safety.
- Prevented potential security breaches at public events by developing comprehensive security plans in collaboration with event organizers.
- Responded swiftly to security incidents and effectively resolved security issues.
- Reviewed and audited clients' facility security management programs.
- Reviewed accident, medical, and security incident reports.
- Protected confidentiality of data by using security techniques.
- Strengthened security measures, conducting regular checks and updating protocols.
- Enhanced overall security posture by implementing robust security architectures and strategies.
- Enhanced security by conducting thorough patrols and monitoring surveillance systems.
- Communicated with general managers and facility teams regarding upcoming repairs and projects.
- Directed vendors, facilities staff, and service providers as required to create efficient and non-disruptive work environment.
- Collaborated with other departments to foster efficient use of facility space and resources.
- Built relationships with vendors and contractors to support timely and cost-effective services.
- Managed subcontractors effectively while following up on their work ensuring successful completion according to project timelines.
- Conducted regular facility inspections to identify repair needs or improvements.
BUSINESS OWNER/OPERATOR
A.N.G. PTY LTD - GLAZING SERVICES & ALUMINUM FABRICATION
01.2021 - 10.2022
- Company Overview: Family operated glazing and shopfront fitting business including fabrications and installations of custom-made shopfronts for commercial premises
- Manage all financial and operational aspects of the business including (but not limited to): Quoting on tenders and requests from builders and developers; Interpreting blueprints and architectural drawings; Estimating materials and sourcing cost-effective suppliers; Managing all labour and equipment logistics (hiring subcontractors, elevated work platforms, scaffolds and other requirements); Scheduling, leading and supervising glaziers and other tradespeople at on-site installations (ensuring all work performed to quality and safety standards); and Managing all financials (purchasing, payroll, profit & loss reports)
- Family operated glazing and shopfront fitting business including fabrications and installations of custom-made shopfronts for commercial premises
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Improved customer satisfaction rates by prioritizing client needs and addressing concerns promptly.
- Established a loyal customer base through targeted marketing campaigns, referral programs, and personalized customer experiences.
- Consulted with customers to assess needs and propose optimal solutions.
- Successfully managed a team of employees, providing guidance, coaching, and performance evaluations to ensure optimal productivity.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Managed financial operations effectively by implementing stringent budget controls and regular financial reporting procedures.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Monitored staff performance, providing final-say assessment over inquiries.
- Increased overall business efficiency by streamlining operational processes and implementing new technologies.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
- Evaluated business risks regularly to develop appropriate mitigation strategies aimed at minimizing potential negative impacts on the organization''s success/growth trajectory.
MAINTENANCE SUPERVISOR
DEPARTMENT OF JUSTICE AND COMMUNITY SAFETY
04.2018 - 01.2021
- Company Overview: Youth Justice Division | Parkville, Melbourne VIC
- As Maintenance Supervisor my role enabled me to coordinate and undertake all maintenance works within the youth justice precinct
- The position also manages a team of Maintenance Officers ensuring that various maintenance works such as carpentry, welding and general maintenance work related to the installation and maintenance and repair of equipment, fixtures, fittings, glazing, locks and amenities to buildings and equipment were maintained to a high standard
- Supervise a small team by leading and supporting staff to achieve their potential while maximising their contribution and outcomes
- Assign and oversee the completion of required duties ensuring adequate explanation of specific tasks
- Provide appropriate orientation including the use of information systems and reference materials necessary to perform position responsibilities
- Evaluate performance of staff in line with key performance indicators, duties and position scope
- Effectively liaise and provide technical advice and support to the Facilities Team Leader, Manager Infrastructure, Projects and Security Unit and other Government agencies, contractors, trades people, including undertaking technical assessments and reporting on buildings within the precinct
- Provide works such as carpentry, welding and general maintenance work related to the installation and maintenance and repair of equipment, fixtures, fittings, glazing, locks and amenities within the Precinct's infrastructure
- Keep accurate and complete records of my work activities in accordance with legislative requirements and the department's records, information security and privacy policies and requirements
- Take reasonable care for your own health and safety and for that of others in the workplace by working in accordance with legislative requirements and the department's occupational health and safety (OHS) policies and procedures
- Demonstrate how the actions and outcomes of this role and work unit impacts clients and the department's ability to deliver or facilitate the delivery of effective support and services
- Providing guidance to others in the work area and related areas regarding processes and systems
- Identifying and working collaboratively to implement system improvements within unit or professional field
- Understanding stakeholder needs and applying that knowledge to achieve local objectives
- Undertaking more complex tasks under direction
- Youth Justice Division | Parkville, Melbourne VIC
FACILITIES MAINTENANCE ALL-ROUNDER
DEPARTMENT OF JUSTICE AND REGULATION
02.2016 - 04.2018
- Company Overview: Youth Justice Division | Parkville, Melbourne VIC
- I had been contracted to the Department of Justice and Regulation's Youth Justice Division as a full-time Maintenance Person at the Parkville precinct
- Performing all maintenance and repair activities on all buildings and facilities at the Parkville Youth Justice precinct
- This includes: Glazing: installation/repair of windows and glass fixtures and fittings; General carpentry and joinery: installation and repairs to damaged doors, window-frames, cabinetry etc, and any other required work, Plumbing repairs: fixing minor plumbing issues such as leaking faucets and toilets; Electrical work: Changing light globes, replacing transformers etc; and Other: Installation of locks, welding and any other required maintenance activities
- Maintaining accurate records and reporting (verbally and in writing) to supervisors and management
- Ensuring all work was conducted to Justice's safety and quality guidelines
- Being available 24/7 for emergency call-outs and repairs
- Youth Justice Division | Parkville, Melbourne VIC
GLAZING/WINDOW FABRICATION APPRENTICE
GOLMAN PTY LTD
01.1988 - 01.1992
- Company Overview: Glaziers and Shop Fitters
- Completed my apprenticeship via the Preston College of TAFE and worked with Golman Pty Ltd on a range of commercial and residential window fabrication and glazing jobs including the construction of the Broadmeadows Station Centre on Pascoe Vale Road
- Glaziers and Shop Fitters
Education
Certificate - Civil Engineering
Preston College of TAFE
01.1992
Skills
- Facility and asset management
- Contractor/Trades People Management
- Financial Administration
- Stakeholder management
- Administration management
- Leadership
- Safety/OHS
- Glazing
- Carpentry
- Plumbing
- Electrical
- Locksmith
- Welding
- Small business operations
- Sales tactics
- Personnel Management
- Inventory Control
- Business process optimization
- Competitor trend research
- Contract Negotiation
- Sales strategy
- Contract Management
- Customer Relations
- Employee Training
- Issue Resolution
- Vendor Relationship Management
- Customer Service
- Attention to Detail
- Business Planning
- Incident Response
- Employee Development
- Waste management
- Asset management
- Security systems
- Environmental compliance
- Building automation systems
- HVAC systems
- Fire protection systems
- Plumbing systems
- Construction
- Repairs and maintenance
- Landscape maintenance
- Maintenance
- Janitorial
- Grounds maintenance
- Work order management
- Public safety
- Equipment set up
- Inventory stocking
- Utilities
- Record keeping
- Work orders
- Alarm systems
- Vendor coordination
- Relocations
- Building operations
- Special projects
- Database oversight
- Signage
- Budget administration
- Pest control
- Vending machines
- Cabling
- Building walk-throughs
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Leadership skills
- Multitasking Abilities
- Excellent communication
- Reliability
References
- Paul Mckeough, Managing Director, Schedule Constructions Pty Ltd, 0400 583 789
- Chris Efstathiou, Operations Manager, Davidson Building Group, 0401 551 125
Qualificationsticketslicenses
- Certificate in Civil Engineering, Preston College of TAFE, 1992
- Construction Industry Red Card
- Elevated Work Platform (EWP)
- WWC - Working with Children
- Working at Heights
- First Aid refresher
- Police Check
- HV License
- Victorian Driver's License (Manual and MR)
- Fork Lift Licence
Languages
English
Full Professional
Greek
Full Professional
Timeline
Senior Facilities Coordinator
THG (The Hut Group)
09.2023 - Current
BUSINESS OWNER/OPERATOR
A.N.G. PTY LTD - GLAZING SERVICES & ALUMINUM FABRICATION
01.2021 - 10.2022
MAINTENANCE SUPERVISOR
DEPARTMENT OF JUSTICE AND COMMUNITY SAFETY
04.2018 - 01.2021
FACILITIES MAINTENANCE ALL-ROUNDER
DEPARTMENT OF JUSTICE AND REGULATION
02.2016 - 04.2018
GLAZING/WINDOW FABRICATION APPRENTICE
GOLMAN PTY LTD
01.1988 - 01.1992
Certificate - Civil Engineering
Preston College of TAFE
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