Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Suzie Djelevski

Condell Park,NSW

Summary

Detailed Reception/Client Service Associate known for having great organisational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

16
16
years of professional experience

Work History

Receptionist/Client Service Representative

Rookwood General Cemetery
Lidcombe, NSW
03.2018 - Current
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Answered and directed incoming calls using multi-line telephone system.
  • Sorted incoming mail and directed to correct personnel each day.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Greeted and directed visitors to appropriate personnel and answered average of 140 calls and emails daily.

Receptionist/Administrative Assistant Intern

Maynards Kearns Accountants
Bankstown, NSW
02.2013 - 10.2017
  • Managed incoming and outgoing mail, filing and meeting coordination.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Responded effectively to sensitive inquiries or complaints.
  • Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls.
  • Processed company receipts, sales invoices and payments from customers and suppliers.
  • Prepared financial statements and expense documents for management teams.
  • Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
  • Prepared month-end closing entries for detailed reporting and recordkeeping.

Personal Assistant

Transdev
Bankstown, NSW
03.2009 - 01.2013
  • Screened telephone calls and inquiries and directed as appropriate.
  • Managed household inventory and maintenance schedules.
  • Attended team meetings to support interests of office and executive leadership.
  • Booked flights, hotel accommodations and ground transportation for smooth business travel.
  • Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
  • Maintained clerical correspondence via email and phone.
  • Made travel arrangements for employee trips and conferences.
  • Performed various clerical tasks and organized office areas to promote productivity.

Education

High School Diploma -

Suzie's High School
Bankstown
2006

Some College (No Degree) -

Suzie's Typing School
Bankstown BSW

Skills

  • Membership renewals
  • Account management
  • Customer support
  • Database maintenance
  • Customer relations
  • Call Center Operations
  • Inbound and Outbound Calling
  • Cemetery regulations knowledge

Languages

Armenian
Professional

Timeline

Receptionist/Client Service Representative

Rookwood General Cemetery
03.2018 - Current

Receptionist/Administrative Assistant Intern

Maynards Kearns Accountants
02.2013 - 10.2017

Personal Assistant

Transdev
03.2009 - 01.2013

High School Diploma -

Suzie's High School

Some College (No Degree) -

Suzie's Typing School

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Suzie Djelevski