John Lester C. Simpao

• Ordered supplies, ingredients, and equipment needed for the kitchen.
• Prepare and cook a variety of menu items, specializing in grilling burgers and fish to consistent quality standards.
• Expertly handle fish and chips preparation, including battering, frying, and portion control.
• Oversee food preparation, ensuring ingredients are fresh, properly stored, and ready for service
• Supervised kitchen staff to ensure efficient food preparation and service.
• Maintained cleanliness and organization of kitchen equipment and workstations.
• Cut, chopped and sliced meat and produce to prepare for cooking.
• Cleaned and sanitized work stations and equipment, complying with regulatory procedures.

• Handled incoming domestic calls and messages on product inquiries, providing accurate information and support.
• Managed customer inquiries and concerns about products, ensuring timely processing of orders and delivery of quality service.
• Tracked customer orders through third-party shipping applications, facilitating updates and ensuring customer satisfaction.

Supervised restaurant staff, ensuring adherence to operational standards and customer service protocols to enhance team performance and customer satisfaction.

• Uphold high standards of food quality, service, and cleanliness to ensure a positive dining experience for customers, promptly addressing any issues with professionalism.
• Supported day-to-day operations including inventory management, addressing customer inquiries and complaints, and ensuring compliance with health and safety regulations.