John Macfarlane

Sainsburys

Godalming , Greater London

11.2021 - 10.2024

Provided detailed product information to customers.
Assisted in selecting items according to customer preferences.
Coordinated with vendors to ensure timely deliveries of products.
Maintained accurate records of orders, returns, exchanges and payments.
Reconciled discrepancies between inventory levels and purchase orders.
Analyzed consumer feedback data to understand customer needs better.
Responded promptly to customer inquiries via phone or email.
Processed refunds, returns and exchanges efficiently.
Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
Greeted customers and answered product or service questions.
Assisted teammates with daily tasks during peak periods.
Listened to customer needs to identify and recommend best products and services.
Suggested comparable products to replace out-of-stock items.
Assisted with unloading deliveries from suppliers as needed.
Ensured all items were securely strapped to pallets prior to loading onto truck.
Adhered to all safety regulations during loading processes.