John Mifsud
Mackay,QLD
Summary
Well presented, energetic and enthusiastic professional with exceptional organizational, interpersonal and computer skills. Strong background in all aspects of finance, administration, sales, customer service and management. Accustomed to working in fast-paced environments with success in effectively handling difficult situations.
Multi-tasking Manager well-known for creating positive workplace culture and high-performing Teams. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Proactive and hardworking individual focused on continuous operational improvement.
Overview
18
18
years of professional experience
Work History
Front Office All-Rounder / Supervisor
Ibis Mackay Airport
05.2023 - Current
Guest Services Agent
Peppers Beach Club
12.2022 - 05.2023
Reception / Housekeeper
Port Douglas Motel
05.2022 - 12.2022
Front Office & Housekeeping Manager
Silkari Lagoons
11.2019 - 04.2022
Housekeeper
Peninsular Boutique Hotel
05.2019 - 11.2019
Resort Host
Wyndham / Ramada Port Douglas
05.2017 - 05.2019
On-Site Manager
Club Tropical Resort
02.2015 - 05.2017
Travel Consultant / Assistant Manager
Flight Centre Eli Waters
10.2011 - 10.2014
Operations & Finance Manager
Meals On Wheels Fraser Coast
10.2010 - 10.2011
GSA / Front Office Manager
Mercure Treetops Resort
03.2009 - 09.2010
Finance Officer
Sea Temple Resort & Spa
10.2006 - 02.2009
Skills
- Business administration
- Organization and Time Management
- Problem-Solving
- Conflict resolution
- Teamwork and Collaboration
- Oral and writing communication
- Policy and procedure modification
- Customer Service & Guest Interaction
Timeline
Front Office All-Rounder / Supervisor
Ibis Mackay Airport
05.2023 - Current
Guest Services Agent
Peppers Beach Club
12.2022 - 05.2023
Reception / Housekeeper
Port Douglas Motel
05.2022 - 12.2022
Front Office & Housekeeping Manager
Silkari Lagoons
11.2019 - 04.2022
Housekeeper
Peninsular Boutique Hotel
05.2019 - 11.2019
Resort Host
Wyndham / Ramada Port Douglas
05.2017 - 05.2019
On-Site Manager
Club Tropical Resort
02.2015 - 05.2017
Travel Consultant / Assistant Manager
Flight Centre Eli Waters
10.2011 - 10.2014
Operations & Finance Manager
Meals On Wheels Fraser Coast
10.2010 - 10.2011
GSA / Front Office Manager
Mercure Treetops Resort
03.2009 - 09.2010
Finance Officer
Sea Temple Resort & Spa
10.2006 - 02.2009
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