Adaptable Operations Manager possessing proactive problem-solving skills and excellent oral and written communication abilities. Offering 18 years of comprehensive experience in manufacturing and operations, customer order fulfillment and team development.
Overview
27
27
years of professional experience
Work History
Operations Manager
Burchgrove Group Braemar Southern
09.2018 - Current
Reporting to the Managing Director, this role is hands on and has a total of 26 production/pick pack staff with one production manager, one warehouse team manager, quality control officer and warehouse and inventory 2IC, packing teams working five eight hour days per week
Responsibilities for this role include but not limited to
Monitoring production line outputs to ensure all production and packing targets are met
Reporting of relevant information to all stakeholders
Completing daily, weekly and monthly reports
Maintaining and improving site quality and hygiene scores
Ensuring that production, packaging and raw materials areas meet the required GMP standards
Coaching and training of staff and team leaders
Monitor casual and permanent staffing costs including overtime and agency hire staff for both production and packing teams to ensure budgets are not exceeded
Trouble shooting maintenance issues and liaise with the maintenance contractors to ensure plant reliability and arrange for scheduled and non-scheduled work to be carried out on production, packing and warehouse areas
Conducting staff performance reviews
Staff counseling, disciplinary actions and staff terminations
Site quality and safety, and process audits
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Developed and maintained relationships with external vendors and suppliers.
Production Manager
Vitis Industries Ltd
06.2015 - 08.2018
Reporting to the Managing Director, this role is hands on and has a total of 201 production staff with 2 site coordinators 7 production team leaders
The production areas work on a five day per week 8 hour roster
Responsibilities for this role include
Management of all blending mixing and bottling of all nonalcoholic beverages
Management of all treatment and blending of alcohol
Management of all bottling and packaging of alcoholic and nonalcoholic beverages
Compile daily, weekly and monthly reports on production and related issues
Operate within, and enhance work place SHE policies and procedures
Plan, coordinate and direct work for the shifts and supporting staff within my area of responsibility
HR management for the production and packaging areas including performance management
Develop, implement and review staffing structures to drive cost efficiency
Operate within, and enhance work place SHE policies and procedures
Lead, support, develop and motivate the production teams
Ensure the efficient and timely production of product to comply with quality and production planning requirements
Develop and maintain a culture of customer service and a desire for continuous improvement as well as skills development
Direct blending production to ensure the achievement of operating and profit objectives
Identify and implement production efficiencies and cost reduction opportunities
Assistant Site Manager
Crystal Bay Prawns Ltd
10.2014 - 05.2015
Reporting to the Site Manager this role had a total of 80 permanent and casual staff working a 24/7 roster with processing and harvesting teams
Plan, coordinate and direct work for the shifts and supporting staff within my area of responsibility
Maintain GMP practices and HACCP accreditation
Compile daily, weekly, monthly reports on production and related issues
Ensuring that production, packaging and raw materials areas maintain the required HACCP,GMP and BRC standard requirements
Production scheduling, from orders received and liaise with customers regarding delivery times and amendments to their orders
Production Manager
Trukai Industries Ltd
09.2013 - 09.2014
Reporting to the Operations Manager, this role had a total of 365 production staff with 4 site coordinators 4 production team leaders, two hygiene crews and responsibility for the site quality teams
The plant worked on a 24/6 roster pattern
Responsibilities for this role include
Facilitation and management of staff within the rice mill and related departments to ensure the smooth operation of the plant and targeted outcomes
Control site management function ensuring that safety, quality and cost parameters are optimally met
Direct rice mill production to ensure the achievement of operating and profit objectives
Recruitment of staff to ensure that skill levels within the workforce are maintained and progressing in line with the changing working environment
Develop and implement operational procedures
Plan, coordinate and direct work for the shifts and supporting staff within my area of responsibility
Compile daily, weekly, monthly and annual reports on production and related issues
Establish and maintain inventory levels and the timely supply of materials for production
Direct the implementation of research and development and quality control procedures to ensure the development of products to marketing specifications
Ensure the efficient and timely production of product to comply with quality and production planning requirements
Develop, implement and review staffing structures to drive cost efficiency
Operate within, and enhance work place SHE policies and procedures
Maintain AIB and HACCP accreditation
Directing the engineering team in the absence of the engineering manager to ensure the role is covered
Directing the quality team in the absence of the quality manager to ensure that the role is covered
Monitoring and adjustment of raw material blends to ensure cost effectiveness to the business
Lead, support, develop and motivate the rice mill production team
Identify and implement production efficiencies and cost reduction opportunities
Production Manager
Ridley AgriProducts
10.2012 - 08.2013
Reporting to the Site manager his role had 34 fulltime direct reports and labour hire staff as required and is responsible for the milling, pressing, production and packaging of finished product, producing a total 49 diets on high speed mixing, pressing and packaging lines
Responsibilities of this role include
Production scheduling, schedule bulk loads from orders received and liaise with customers regarding delivery times and amendments to their orders
Production scheduling
Schedule packaged products from nationwide orders that have been entered into the AX system, incorporating milling and warehouse capabilities
Delivery scheduling
Ensure that bulk feed orders are delivered in accordance with customer requirements and that contract delivery drivers are loading and delivering feed as per instructions
Conduct monthly site audits, investigating any variance
Complete weekly and monthly reports
Process site employees weekly pays
Attend and chair production and site meetings
Monitor casual and permanent staffing costs including overtime to ensure budgets are not exceeded
Complete incident and accident investigations and reports where necessary
Cost and waste analysis and management of these to the lowest possible level
Coaching and training of staff to empower staff at all levels
Maintaining and improving quality and hygiene, adherence to company policies and awareness of accreditation requirements
Liaising with other departments to provide the highest possible customer service levels
OH&S for the site and assisting national OH&S with the implementation of company policies
Ensuring that production and packaging are HACCP and GMP compliant at all times
HR management for the production and packaging areas including performance management
Trouble shooting maintenance issues and liaising with maintenance departments and contractors to ensure optimum plant reliability
Site Production Supervisor
Allied Mills
11.2010 - 12.2011
Reporting to the Site Manager this role had 28 direct reports and 2 team leaders and casual staff when required and was responsible for the production and packaging of finished product
Producing a total of 56 SKU's on two high speed mixing, baking, frying and packing lines
Responsibilities of this role include
Monitoring two production lines to ensure all production and packing targets are met
Reporting of relevant information to all stakeholders
Completing daily, weekly and monthly reports
Maintaining and improving site quality and hygiene scores
Ensuring that production, packaging and raw materials areas maintain the required HACCP,GMP and BRC standard requirements
Coaching and training of staff and team leaders
Monitor casual and permanent staffing costs including overtime and agency hire staff for both production and packing teams to ensure budgets are not exceeded
Releasing product in the site cold storage during out of hours or weekend after consulting with the site quality manager
Complete all incident and accident investigations and reports
Liaise with medical staff and arrange for transportation of injured staff members to Doctors
Chair start and finish of shift tool box meetings
Trouble shooting maintenance issues and liaise with the maintenance team to ensure plant reliability and arrange for scheduled and non-scheduled work to be carried out on production, packing and blast freezer areas
Processing weekly pays via the Tempus Fugit pay system
Conducting staff performance reviews
Staff counseling, disciplinary actions and staff terminations
Hiring of new staff members
Site quality and safety, and process audits
Front Line Leader
Cadbury Claremont Tasmania
12.2009 - 12.2010
Reporting to the manufacturing Business Leader this role had 38 direct reports as well as casuals and agency hire staff as required and was responsible for the production, molding and packaging of all finished product
Working on a rotating 12 hour roster and producing a total of 63 SKU's on two high speed wrapping, pick and place packing lines
Responsibilities of this role include
Confirming production schedule and any changes to the schedule
Liaising with quality and the maintenance departments
Complete daily production reports
Investigate waste and downtime and act on findings
Conduct start of shift and end of shift toolbox meetings
Complete incident and accident reports and investigations and act on the findings and liaise with OH&S on any issues
Enforce all company policies and procedures
Internal HR issues
Ensure the production and packing areas are maintaining the required HACCP and GMP standards and scores
Training and coaching staff
Team building
Inspecting molds for defects
Inspecting and testing of chocolate depositing units
Monitoring caramel cooking units
Ensuring the correct tempering of chocolate and testing
General monitoring of production plant and staff
Waste analysis and management
Ensuring that allergen plant clean downs and start-ups are carried out in line with company procedure
Ensuring that pre and post plant fumigations are carried in line with company procedure
Monitoring overtime, casual staff costs to ensure budgets are not exceeded
Staff performance reviews and evaluations
Senior Operations Team Leader
Goodman Fielder
02.1998 - 12.2009
Promoted safety checks and procedures and promoted safety within workplace
Education
Certificate -
Hervey Bay State High
Hervey Bay, Queensland
Skills
Adaptable
Proactive Problem-Solving
Excellent Oral Communication
Excellent Written Communication
Planned Equipment Constraints
Strategic Execution
Health and Safety Compliance
Production Oversight
Technical Specifications
Continuous Improvement Processes
Workforce Training
Product Standards Establishment
Process Planning
Production Order Review
Staffing Requirement Determination
Production Reports Maintenance
Raw Materials Examination
Time Management
Processing Oversight
Decision Making
Administrative Staff Collaboration
Production Schedule Review
Processing Operations Review
Cost Control Programs
Production Problem Resolution
Expenditure Approvals
Budget Development
Verbal Communication
Written Communication
Staff Collaboration
Technical Staff Collaboration
Critical Thinking
Knowledgeable of Quality Control Standards
Training Coordination
Performance Evaluation
Safety Management
Compliance With GMPs
Operations Management
Team Leadership
Problem-Solving
Hobbies and Interests
Camping
Fishing
Hiking
Kayaking
Hunting
Reading
References
Catherine Pellazar, Resma, General Manager Red Poppy Group Carmona Cavite Philippines Email: catheriner@redpoppygroup.org. Mob: +63 999 190 3286
Chris Tibb, National Continuous Improvement Engineer, ARC - The Australian Reinforcing Company, Level 5, 380 Docklands Drive, Docklands, Victoria, 3800, PO Box 23290, Docklands, Victoria, 8012, 03 9903 6230, +6148 710 633, +6140 313, tibbc@arcreo.com.au
Anthony John, Site Manager, Allied Mills, 64 Computer Road, Yatala, Queensland, +61 401 700338, +64 22 028 9497, csr17@coomerawaters.net.a