John Parkes
Summary
Dedicated Parking Enforcement Officer with a proven track record at the City of Melbourne, skilled in ticketing and conflict de-escalation. Enhanced public safety through effective patrols and community engagement, ensuring compliance with parking regulations. Known for strong teamwork and excellent communication, contributing to improved traffic flow and positive stakeholder relationships.
Professional with strong experience in parking management and enforcement. Effective at maintaining public safety through diligent monitoring and regulation of parking zones. Known for excellent problem-solving abilities and clear communication. Reliable team player who adapts to changing needs and delivers consistent results. Proficient in conflict resolution, attention to detail, and customer service.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Parking Enforcement Officer
City of Melbourne
04.1995 - Current
- Enhanced public safety by patrolling assigned areas and enforcing parking regulations.
- Wrote and issues citations or warnings to owners of vehicles.
- Responded to calls in both routine and emergency situations.
- Improved traffic flow through diligent monitoring and enforcement of parking restrictions.
- Maintained accurate and detailed logs of all events during each shift.
- Assisted motorists with locating legal parking spaces, promoting positive community relations.
- Collaborated with local law enforcement agencies to address recurrent or problematic parking issues.
- Implemented efficient patrol routes based on historical data trends, maximizing coverage while minimizing travel time between hotspots.
- Streamlined citation processing by accurately entering data into the electronic ticketing system.
- Maintained detailed records of daily activities and incidents, contributing to accurate reporting and analysis of enforcement efforts.
- Investigated citizen complaints regarding parking violations, addressing concerns efficiently and professionally.
- Educated the public on local parking ordinances and regulations, fostering community awareness and compliance.
- Monitored the use of accessible parking spaces, ensuring availability for individuals with disabilities who require them most urgently.
- Conducted thorough vehicle inspections to identify abandoned or stolen vehicles, aiding in their recovery.
- Provided testimony in court hearings for contested parking citations, ensuring fair outcomes.
Local Laws Officer
City of Melbourne
01.2023 - 04.2023
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Gathered, organized and input information into digital database.
Public Health Officer
City of Melbourne
09.2021 - 06.2022
Education
High School Diploma -
Edgecliff Comprehensive
Kinver EnglandSkills
- Ticketing
- Patrol expertise
- Foot patrolling
- Safety awareness proficiency
- Enforcement processes
- Parking regulations
- Parking assistance
- Vehicle patrolling
- Teamwork
- Time management
- Excellent communication
- Team collaboration
- Conflict de-escalation
- Computer skills
Accomplishments
- Supervised team of [Number] staff members.
Certification
- Defensive Driving Course Certificate – National Safety Council or Equivalent Providers.
- Conflict Resolution Certificate - Various Professional Development Organizations.
Timeline
Local Laws Officer
City of Melbourne
01.2023 - 04.2023
Public Health Officer
City of Melbourne
09.2021 - 06.2022
Parking Enforcement Officer
City of Melbourne
04.1995 - Current
High School Diploma -
Edgecliff Comprehensive
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