Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

John Polkinghorne

Kelso,Qld

Summary

Knowledgeable As a kitchen hand with solid background in hospitality. Successfully managed guest services, contributing to high level of customer satisfaction. Demonstrated expertise in conflict resolution and maintaining welcoming environment. Proven ability to adapt to dynamic settings and collaborate with team members to achieve service excellence. Experienced with food preparation, dishwashing, and kitchen maintenance. Utilizes effective multitasking to support smooth kitchen operations and assist chefs. Knowledge of hygiene standards and safety protocols to ensure clean and organized kitchen environment. Hardworking and enthusiastic head pasador trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.

Overview

5
5
years of professional experience
1
1
Certification

Work History

The Coffee Club
05.2018
  • For training in (Complete my Cert 2/1 Kitchen Operations, Hospitality)
  • First in first out or (F.I.F.O) as well for Stock handling and stock take with the addition of stock.
  • Temperature checks of the fridges.

Kelso Fish Bar
01.2020 - 10.2021
  • Phone orders/ till orders (cash and card)
  • Dealing with customer issues or concerns that have arisen.
  • Trained me to use a deep fryer.

Chico Rio
11.2021 - 01.2023
  • Table service
  • Customer servers, clear tables, dishes and cleaning around the shop
  • Promoted to head Parador.
  • Train new hires
  • Reviews and customer care
  • Set up functions (birthdays or Xmas parties)
  • Trained in the kitchen prep work.

Souvlaki Bar
12.2022 - 07.2023
  • Customer service, taking orders
  • Being clear and repeating back to the customer
  • Ensure the quality.
  • Prep work.
  • Working on the grill
  • Ensuring stock rotation
  • Deliveries.

Delta Panels
- 10.2023
  • Laboring in a warehouse

BP Archerfield
11.2023 - 04.2024
  • Making sandwiches, wraps etc
  • Breakfast prep for the day
  • Making coffees to order
  • Cooking for customers
  • Checking incoming stock
  • Temperature checks of cool rooms and freezer
  • Practicing stock rotation
  • Recording prepped items for admin staff

Twin City
07.2024 - 09.2024
  • Prep salad mix
  • Dishes
  • Stock rotation

Cook

Rsl Gowa
04.2025 - Current
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.

Education

High School - undefined

Kirwan High School
Townsville, Qld
01.2018

Skills

  • Friendly, positive attitude
  • Customer service
  • Problem-solving
  • Multitasking
  • Multitasking Abilities

Certification

  • Cert 2: Kitchen Operations, Hospitality, Business, Aquaculture, Sampling and Measurements, Visual Arts (2018)
  • Cert 1: Vocational Automotive, Hospitality (2018)

Timeline

Cook

Rsl Gowa
04.2025 - Current

Twin City
07.2024 - 09.2024

BP Archerfield
11.2023 - 04.2024

Souvlaki Bar
12.2022 - 07.2023

Chico Rio
11.2021 - 01.2023

Kelso Fish Bar
01.2020 - 10.2021

The Coffee Club
05.2018

Delta Panels
- 10.2023

High School - undefined

Kirwan High School

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John Polkinghorne