Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

John Rayner

Keilor Lodge

Summary

Dynamic leader with a proven track record at the Department of Education, driving digital strategy and operational efficiency. Expert in stakeholder engagement and contract negotiation, successfully implementing a $100M outsourced service that enhanced HR/Payroll delivery for 120,000 employees. Committed to innovative solutions and continuous service improvement.

Overview

21
21
years of professional experience

Work History

Director Corporate Digital Services

Department of Education
Melbourne
01.2022 - Current
  • Lead the Corporate Digital Service branch (and former Enterprise Services branch), providing corporate and business application and integration services.
  • Lead the implementation of solutions according to the Corporate Digital Strategy.
  • Provide expert information and advice to corporate executive leaders on service improvement and outcomes through the delivery of innovative solutions, aligned to strategic and enterprise architecture.
  • Develop and implement comprehensive strategies to improve operational processes and organizational efficiency.

Manager Corporate Systems

Department of Education, Victoria
Melbourne
01.2004 - 01.2022
  • Manage the Corporate Systems team in the delivery of $8B HR/Payroll services to approximately 120,000 employees across DE, DPC, DTF, and School Councils.
  • Design, procure, and implement a 9-year, $100M outsourced application hosting and maintenance service for the department's HR/Payroll, Procurement, and Financial Services.
  • Manage outsourced services, ensuring value for money and service delivery according to contractual KPIs.
  • Ensure systems are upgraded and maintained at supported levels, and able to meet emerging business demands, including legislative obligations.

Education

Department of Education Sponsored

Skills

  • Digital strategy
  • Service improvement
  • Operational efficiency
  • Stakeholder engagement
  • Contract negotiation
  • Regulatory compliance
  • Team leadership
  • Change management
  • Budget management
  • Customer service
  • Client account management
  • Effective leader
  • Manage operations
  • Human resources
  • Vendor management
  • Product development
  • Cross-functional team management

Affiliations

  • 16 years of Little Athletics involvement at the centre, regional, and state level. Keilor Little Athletics committee member for 14 years, including president for 3 years. Built the centre from 150 to 600 athletes, and awarded state and local funding (~$3M) to build new clubrooms and an all-weather track. Recipient of Victorian Little Athletics Association Distinguished Achievement Award

Timeline

Director Corporate Digital Services

Department of Education
01.2022 - Current

Manager Corporate Systems

Department of Education, Victoria
01.2004 - 01.2022

Department of Education Sponsored
John Rayner