Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

John Robertson

Moore Park Beach,QLD

Summary

Safety-conscious professional HR driver at Australian Army Townsville Lavarack Barracks. I have been in the army for 2 years. My mother unfortunately has passed

away recently in march 2023. Post this tragic event I have attempted to continue working proficiently in my army job. However I have come to the fruition that I cannot continue effectively in this high demand military job. I wish to undertake a Technology & Entertainment Salesperson role at Harvey Norman, back in my hometown Bundaberg. In order to help better my mental balance, being closer to my father and properly process the loss of my mother feeling a sense of connection and anchored back home in the local bundaberg area. I would love the employment lifestyle back in bundaberg. I have a PASSION for all things AUTO, car accessories and spare parts. I have a passion working on my car ford ranger servicing and maintaining it in my spare time. I would love to be employed at Harvery Norman BUNDABERG and pass on my passion and service to customers with their needs and requests in store.


For your awareness I am 20 years old. I grew up and completed year 12 high school in Bundaberg.


For your consideration Harvey Norman Bundaberg,


Kind regards,


John.

Overview

4
4
years of professional experience

Work History

Driver Specialist

AUSTRALIAN ARMY
02.2022 - Current
  • -Australian Army Royal Australian Corps of Transport
  • -Operated diverse class of military vehicles combat and support vehicles upto HR equivalent.
  • -Operating Medium rigid cargo variants & Heavy rigid with drop deck hydraulic lift and drop capability. Similar to HC multi lift system.
  • -Transporting general, food, water, dangerous goods class 1 explosives, disabled vehicles recovery & iso containers.
  • -Load restraint using ratchet straps, dogs and chains, container twist lock.
  • -Conduct pre start, fault find diagnose & basic operator maintenance too assist workshop crew.
  • -Fill out heavy vehicle documentation/logbook chain of responsibility equivalent when operating heavy vehicles & identify compile maintenance/repairs to be completed by workshop team.

Customer Service Representative

BCF
08.2021 - 02.2022
  • Stocktake/Replenish product on shelves.
  • Direct customers swiftly in store to items of interest.
  • Proactively Liaised with customers inquiries interest to purchase items.
  • Offered customer advice/suggestions, courteously and professionally.
  • Actively listened to customers, handled concerns/refunding items quickly.
  • Any customer escalating major issues raised to supervisor for their support guidance.
  • Answered customer calls with minimal wait times.
  • Operating cash/register to process customer payments with confidence.


Farm Laborer

Eden Farms
06.2021 - 07.2021
  • -Checked farmland for issues in need of attention, such as fences to mend and broken pipes to fix.
  • -Loaded and unloaded product capsicum, cucumbers & eggplants.
  • -Manual handling product using trolley jacks, boxes, crates and containers. Store in storage shed for forklift too load onto trucks.
  • -Monitored and maintained irrigation systems to optimize water levels for crops.
  • -Harvested crops at proper time for maximum yield and quality.
  • -Trimmed and removed unwanted plant growth to improve health and yield of crops.
  • -Pulling weeds & maintaining soil to provide crops with optimal growing environments.
  • -Inspected crops for signs of pests and disease to implement necessary control measures.

Customer Service Representative

IGA
04.2020 - 06.2021
  • Unloading food freight product off Tailgate trucks.
  • Operated maintained deli service area.
  • Open setup and closing store procedures.
  • Clean entire store to maintain correct food/health standards.
  • Collect trolleys.
  • Stocktake/Replenish food product on shelves.
  • Direct customers swiftly in store to items of interest and too purchase.
  • Offered customer advice/suggestions, courteously and professionally.
  • Actively listened to customers, handled concerns/refunding items quickly.
  • Any customer escalating major issues raised to supervisor for their support guidance.
  • Answered logistics & customer calls with minimal wait times.
  • Operating cash/register to process customer payments swiftly & confidently.

Education

High School Diploma -

Shalom College
Bundaberg, QLD
11.2021

Skills

  • Friendly professional approachable sales assistant style character
  • Initiative and confidence in observing approaching customers for possible assistance they may require
  • Correct and safe manual handling lifting techniques
  • Basic confident fitting changing out auto parts to customer vehicles experience
  • Stocktaking and accounting experience compiling processing paperwork documentation
  • Customer Relations, Retail Sales experience, Sales Expertise, Stocking and Replenishing, Quality Control, Product Organization, Call Triaging, In-Store Support, Maintaining Clean Work Areas, Complex Problem-Solving, Critical Thinking, Customer Needs Assessments, Retail Objectives, Cash Register Operations,
  • -Heavy Vehicle License upto HR (Civilian equivalent on my civilian license)
  • -Load Restraint competent, ratchet strap, dogs and chains, twist locks
  • -Basic heavy vehicle maintenance, greasing, light bulbs repair, tyre changing under supervision from qualified mechanics

Timeline

Driver Specialist

AUSTRALIAN ARMY
02.2022 - Current

Customer Service Representative

BCF
08.2021 - 02.2022

Farm Laborer

Eden Farms
06.2021 - 07.2021

Customer Service Representative

IGA
04.2020 - 06.2021

High School Diploma -

Shalom College

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John Robertson