Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

John Robinson

East Melbourne

Summary

I have recently graduated from the University of Melbourne with a Bachelor of Commerce, majoring in Finance and Marketing. Currently working at a super fund administration centre in Carlton, I am seeking opportunities to apply my keen eye for detail and strong communication skills within a hands-on, responsibility-rich environment soon. My experience as an event organiser has further honed my client engagement skills and my ability to energize and manage events. I am confident in my ability to thrive in a more dynamic and challenging industry. Through my work at Toscano’s and SBA, along with my DJ pursuits, I have a proven track record of providing dedicated customer service and effectively managing multiple tasks in fast-paced environments. I am eager to start expanding my knowledge and professional experience.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Super Benefits Australia (SBA)
08.2022 - Current
  • Quality checking all hard copy member and employer documents before they're sent to be audited
  • Processing, and maintaining accurate member and employer records
  • Providing assistance and support to members and employers of the fund regarding their accounts by making outbound calls and emails.

Freelance DJ and Event Organiser

Self Employed
01.2022 - Current
  • Received client acclaim and referrals, enhanced event visibility and attendance through strategic social media promotion, and fostered repeat business through exceptional customer service and tailored musical curation.
  • Expertly coordinated with vendors and artists, ensuring seamless event execution, while adeptly managing sound equipment for optimal audio performance.
  • Applied effective time management for thorough event preparation, contributing to improved ambiance and customer satisfaction with customized playlists for diverse audiences.

Event Organiser/DJ

Red Bull Australia
03.2023 - 03.2024
  • Coordinated schedules and timelines for events.
  • Managed sound equipment setup and breakdown, ensuring optimal audio quality for each performance venue.

Finance Internship

First Super and Super Benefits Australia (SBA)
07.2022 - 09.2022
  • Deepened understanding of the finance sector by working closely with the CFO and various teams, learning about investment strategies and financial processes.
  • Enhanced skills in Excel and problem-solving, effectively managing data and collaborating with teams, demonstrating adaptability and a commitment to continuous learning.

Grocery Clerk

Toscano’s
03.2020 - 03.2022
  • Performed tasks with a high level of attention to detail in a fast-paced work environment, keeping with strict time schedules and working in a close knit team
  • Received and unloaded new products upon delivery, checking for damage and order accuracy
  • Cleaned shelves and restocked with new inventory when product stock ran low while maintaining and organising store displays to enhance product visibility.

Education

Bachelor of Commerce - Finance Marketing

University of Melbourne
Melbourne, VIC
06.2024

International Baccalaureate -

Geelong Grammar School
Geelong, VIC
11.2019

Skills

  • Teamwork, collaboration and communication
  • Adaptable and Flexible
  • Customer Relations
  • Professionalism and Etiquette

Certification

  • Duke of Edenborough, 01/2019
  • RSA, 01/2018
  • Qualified Pool lifeguard - first aid, 01/2017
  • Qualified surf lifesaver - bronze medallion, certificate and first aid experience, 01/2015

Timeline

Event Organiser/DJ

Red Bull Australia
03.2023 - 03.2024

Customer Service Representative

Super Benefits Australia (SBA)
08.2022 - Current

Finance Internship

First Super and Super Benefits Australia (SBA)
07.2022 - 09.2022

Freelance DJ and Event Organiser

Self Employed
01.2022 - Current

Grocery Clerk

Toscano’s
03.2020 - 03.2022

Bachelor of Commerce - Finance Marketing

University of Melbourne

International Baccalaureate -

Geelong Grammar School
John Robinson