JOHN STEEDMAN
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
20
20
years of professional experience
Work History
RECEIVING & DISPATCH CO-ORDINATOR
ARCTIC EXPRESS COLD STORAGE
01.2025 - 07.2025
- Coordinated daily dispatch operations to ensure timely delivery of refrigerated goods.
- Monitored inventory levels to optimize storage and reduce waste.
- Communicated with drivers and warehouse staff to resolve transportation issues efficiently.
- Utilized route optimization software to enhance delivery efficiency and minimize delays.
- Streamlined communication between drivers, customers, and management for improved customer satisfaction.
- Developed strong relationships with clients by providing consistent updates on shipment statuses and addressing concerns promptly.
- Responded to high volume of phone and email requests to provide logistics information.
Office Manager
ARCTIC EXPRESS COLD STORAGE
04.2024 - 01.2025
- Coordinated daily office operations, ensuring efficient workflow and communication among staff.
- Managed inventory levels and organized supplies for optimal storage solutions.
- Scheduled appointments and meetings, enhancing overall time management within the team.
- Implemented office procedures that improved administrative efficiency and reduced errors.
- Assisted in onboarding new employees, streamlining training processes for quicker integration.
- Developed and maintained filing systems to enhance information retrieval and organization.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Oversaw payroll for employees including Sub Contractors.
RECEIVING & DISPATCH CO-ORDINATOR
Royal Foods
10.2015 - 03.2024
- Assisted in developing standard operating procedures for dispatch processes.
- Trained new team members on dispatch protocols and safety regulations.
- Maintained accurate records of shipments, ensuring compliance with industry regulations.
- Analyzed data to identify trends in delivery performance and recommend improvements.
- Communicated with warehouse staff to facilitate proper loading and unloading of orders.
- Collaborated with warehouse staff to prioritize shipments based on urgency and importance.
- Organized paperwork and explained individual job parameters for each assignment.
- Promoted a positive work environment within the dispatch team by fostering open communication and recognizing individual achievements.
- Coordinated in placement and unpacking of shipping containers. Chilled,Frozen or Ambient.
- Ensured equipment was maintained ,serviced and repaired when required.
- Liaised with in house food safety as well AQIS officers, quarantining stock where required and maintaining a clean, safe site.
STOREPERSON
PepsiCo Aust
03.2005 - 09.2014
- Oversaw inventory management, ensuring accurate stock levels and timely replenishment.
- Coordinated shipping and receiving processes, optimizing workflow efficiency.
- Mentored junior staff, enhancing team performance through training sessions.
- Implemented safety protocols, reducing workplace accidents and improving compliance.
- Utilized warehouse management systems to track inventory movements effectively.
- Streamlined order fulfillment procedures, increasing overall productivity in the warehouse.
- Conducted regular audits to maintain accuracy in stock reporting and inventory controls.
- Picked stock according to order sheets and prepared for transport.
- Operated equipment such as hand trucks, pallet jacks and forklifts on daily basis.
- Received and checked incoming goods for damage and discrepancies with paperwork.
- Ensured a clean, safe, and welcoming store environment for customers and staff alike.
- Operated material handling equipment safely while loading or unloading deliveries.
- Managed receiving area efficiently by organizing incoming shipments and verifying accuracy against purchase orders.
- Contributed to successful annual inventory counts, ensuring accuracy and efficiency throughout the process.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
Education
No Degree - Provider of First Aid
FIRST AID PRO
Brisbane, QLD03-2023
No Degree - Certificate Level IV Training & Assessment
Carson Australasia
Brisbane, QLD08-2014
No Degree - Certificate Level III Transport & Logistics
Abex Training Group
Brisbane, QLD06-2013
High School Diploma -
WYNNUM STATE HIGH SCHOOL
Brisbane, QLD01-1997
Skills
- Software familiarity
- Scheduling proficiency
- Transportation
- Logistics management
- Data entry
- Customer service
- Quality control
- Decision-making
- Workload management
- Quick thinking
- Attention to detail
- Problem-solving abilities
Timeline
RECEIVING & DISPATCH CO-ORDINATOR
ARCTIC EXPRESS COLD STORAGE
01.2025 - 07.2025
Office Manager
ARCTIC EXPRESS COLD STORAGE
04.2024 - 01.2025
RECEIVING & DISPATCH CO-ORDINATOR
Royal Foods
10.2015 - 03.2024
STOREPERSON
PepsiCo Aust
03.2005 - 09.2014
No Degree - Provider of First Aid
FIRST AID PRO
No Degree - Certificate Level IV Training & Assessment
Carson Australasia
No Degree - Certificate Level III Transport & Logistics
Abex Training Group
High School Diploma -
WYNNUM STATE HIGH SCHOOL
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