John Steele
MBA
Unanderra,Australia
Summary
I am a conscientious and safety focused Field Officer within the energy sector who is seeking a new challenge within the labur market.
I pride myself on learning new skills, and in 2018 I achieved a Masters degree in Business, whilst simultaneously gaining licenses & tickets to operate heavy machinery.
My prior experience in management and my tertiary education have given me the unique opportunity to demonstrate my efficiency, critical thinking and accountability on the job.
I look forward to new challenges in the future, with the aspiration of building a meaningful career.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Field Officer
Endeavour Energy
Wollongong, NSW
11.2019 - Current
- Monitored schedules to verify project completion on schedule and within safety guidelines.
- Resolved in field customer complaints and billing enquires.
- Check and evaluate the safety of each electrical meter box, ensuring customer safety.
- Initiate the reconnection and/or disconnection of electricity at customers premises, via switchboard and service fuses.
- Liaison with management on key safety initiatives.
Business Development Manager
Australian Associated Press
Sydney, NSW
01.2018 - 10.2019
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
- Responsible for account development, cold calling, assessing client needs, and identifying solutions.
- Manage account relationships, price negotiations, sales and billing.
- Perform market research and prospecting on competitive landscape and industry trends.
- Collaborate with cross-functional teams to improve customer service experience.
Business Manager
Forty Winks
Warrawong, NSW
01.2010 - 01.2018
- Coordinated team schedules to keep shifts properly staffed during busy periods.
- Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
- Devised clear marketing strategies to boost revenue stream and drive up consistent sales, leading to year on year growth.
- Mentoring and training new staff. I lead by example, demonstrating honesty, integrity, commitment, accountability and empathy.
- Over 10 years management experience (including decision making, strategic planning, marketing, customer service & sales).
Education
Master of Business Administration - Entrepreneurship, And New Product Management
Australian Institute of Business
01.2016 - 07.2018
Advanced Diploma - Business Management
Australian Institute of Business
06.2016 - 01.2017
Graduate Certificate - Business Management
Australian Institute of Business
01.2016 - 06.2016
Skills
Excavator operations - RIIMPO320E
undefinedTimeline
Field Officer
Endeavour Energy
11.2019 - Current
Business Development Manager
Australian Associated Press
01.2018 - 10.2019
Advanced Diploma - Business Management
Australian Institute of Business
06.2016 - 01.2017
Master of Business Administration - Entrepreneurship, And New Product Management
Australian Institute of Business
01.2016 - 07.2018
Graduate Certificate - Business Management
Australian Institute of Business
01.2016 - 06.2016
Business Manager
Forty Winks
01.2010 - 01.2018
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