SAP Business One (ERP System implementation), Bourne Bathroom and Kitchen Centre, Organized and attended requirements gathering meetings with internal stakeholders., Documented and assisted in requirements gathering (functional and non-functional requirements) for the implementation process., Liaise with External SAP consultant to ensure the development of the software was aligning with the project requirements., Headed and set up the ETL process in the data migration phase using SAP Business One ETL tools., Formulated high level documents including policies and procedures for the company’s core functionalities., Assisted with User Acceptance testing by formulating and executing test cases., Assist in training, post implementation review and system support. Bourne Bathroom and Kitchen Website (Maintenance and Ongoing functionality improvement), Bourne Bathroom and Kitchen Centre, Reviewed the current functionalities of the website and perform in depth gap analysis and documented in the form of business process diagrams., Facilitated requirements gathering meeting with internal stakeholders by conducting interviews, requirements workshops, site visits, telephonic meetings and video conferences., Documented functional and non-functional requirements for various website based projects., Liaised with the external programmers to ensure the proper understanding of the project requirements and project deliverables., Ensure the website backend is up to date with all magento and security updates., Formulated and executed test cases for functionality testing and user acceptance testing for various web based projects. MYOB (ERP system implementation), Bourne Bathroom and Kitchen Centre, Organized and attended requirements gatherings meetings for implementation of MYOB., Set up data migration plan to extract data from legacy systems and import to MYOB., Performed the migration of product, customer and vendor data from previous system to MYOB, Planned and Performed accounting data migration from previous systems to MYOB Bourne Bathroom and Kitchen Website (Build New Website), Bourne Bathroom and Kitchen Centre, Involved in the planning and design phase of this project., Assisted in requirements gathering by interviewing key stakeholders including company directors, marketing team and sales teams, Liaising with the external programmer to set up a project plan for Magento and SAP Business One integration.