John Taupe
Craigieburn,VIC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. History includes leading teams, training new employees and administering security operations. Well-versed in report writing, document management and schedule maintenance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Control Room Support
Serco
Melbourne, Victoria
06.2022 - Current
- Monitored CCTV cameras and equipment to detect suspicious activities or persons.
- Identified potential areas of improvement within existing systems.
- Responded promptly to alarms, emergency calls, and other incidents.
- Performed routine inspections of CCTV systems to ensure proper functionality and optimal performance levels.
- Communicated with other security staff using radio, intercom, telephone and internet-based communications systems to coordinate facility-wide security operations.
Detention Service Officer
Serco
Melbourne, Victoria
06.2021 - Current
- Supervised detainees during recreational activities, providing guidance when needed.
- Provided support and assistance to fellow officers during emergency situations.
- Monitored detainees' behavior to ensure compliance with facility regulations and procedures.
- Adhered strictly to all laws pertaining to detentions facilities while maintaining professional conduct at all times.
- Conducted searches of detainees and cells for contraband, following strict security procedures.
- Monitored detainee behavior, identifying and addressing conflicts or potential security issues promptly.
- Responded to detainee requests and grievances in a timely and fair manner.
- Intervened in conflicts between detainees or between staff members and detainees
- Followed safety guidelines to minimize workplace hazards and protect fellow workers from harm.
Security Control Room Supervisor
Spotless
Melbourne, Victoria
Oct2016 - 06.2021
- Fire Warden Duties. Responsible for Fire Control Systems and EWIS Panel. Monitor and report system faults and conduct fire watch during isolations.
- Managed surveillance systems including CCTV operations.
- Ensured timely incident reporting.
- Demonstrated public safety dedication through thorough patrolling of community events.
- Provided security team leadership and contributed to on-call duties.
- Exhibited skill in maintaining composure during challenging circumstances.
- Supervised on site entrances and exits and monitored employee safety.
- Instructed and guided new security officers on safety protocols and company standards.
- Monitored security cameras, alarms and surveillance systems to detect potential threats.
Security Duty Manager
TGS Security
Melbourne Airport, Victoria
Aug2013 - Oct2016
- Directed a team of over 20 in traffic management, carpark operations, and security services across Melbourne Airport terminals.
- Helped improve customer service, quality assurance and service speed by developing and implementing successful solutions.
- Executed opening, closing, and shift change tasks to uphold daily operational standards.
- Provided training sessions for new staff members on company policies and procedures.
- Responded promptly to any emergency situations that arose during shifts.
- Liaised with other departments to ensure seamless operations across the organization.
- Collaborated with upper management to improve productivity of operations.
- Monitored employee productivity to provide constructive feedback and coaching.
- Assessed, optimized, and elevated operations to target current and expected demands.
- Maintained composure and professionalism during stressful situations.
Vendor Stock Control/Contractor
NatVend
Melbourne Airport, VIC
Oct2010 - Aug2013
- Greeted customers and retrieved requested products to drive satisfaction.
- Consistently conducted thorough audits for precise inventory management.
- Received incoming product deliveries and relocated to storage shelves, coolers or bins.
- Organized stockroom by keeping products in correct locations to maintain accurate inventory counts.
- Executed stock rotation strategies ensuring removal of old merchandise from sales area.
- Executed operational tasks using a forklift for product placement in proper areas.
- Reorganized shelves to enhance merchandise visibility.
- Restocked items in the vending machine after sales had been made.
Stock Control Manager
Redrock Airport Services
Melbourne Airport, Victoria
Oct2008 - Oct2013
- Collaborated closely with senior management team members to develop new initiatives aimed at improving overall efficiency of inventory management systems.
- Planned stock quantities according to marketplace demand and sales forecasts.
- Supervised supplier interactions to maintain seamless supply chain operations.
- Conducted regular counts for precise inventory management.
- Checked in and posted orders from hubs and vendors.
- Responded quickly and effectively to any urgent requests from customers regarding out-of-stock items or backorders.
Warehouse Manager
Ridgid Tools
Campbellfield, Victoria
Jul2003 - Oct2008
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Scheduled shifts for employees ensuring appropriate staffing for each shift across all positions.
- Complied with all local, state and federal requirements involving shipping and handling of hazardous materials.
- Coordinated maintenance on physical condition of warehouse and equipment, routinely assessing each for needed repairs, updates or replacements.
- Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
- Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets. Trained staff on material handling processes to reduce shipping times.
- Monitored equipment for signs of mechanical issues and organized repairs to maintain functionality.
Education
1st Year Diploma - Social Work
Whitireia Polytechnic
Wellington New ZealandSkills
- Security risk assessment/conflict resolution
- Access control management
- Security team leadership
- Fire safety management
- Daily incident reporting
- Employee Performance Tracking
Certification
- Cert III Fire Warden Training
- Certificate III in Correctional Practice
- Certificate III in Immigration Detention Operations
- HLTAID011 - Provide First Aid 05/04/2026
HLTAID010 - Provide basic emergency life support 05/04/2026
HLTAID009 - Provide cardiopulmonary resuscitation 05/06/2025 - Victorian Security license
- Forklift license
References
References available upon request.
Timeline
Control Room Support
Serco
06.2022 - Current
Detention Service Officer
Serco
06.2021 - Current
Security Control Room Supervisor
Spotless
Oct2016 - 06.2021
Security Duty Manager
TGS Security
Aug2013 - Oct2016
Vendor Stock Control/Contractor
NatVend
Oct2010 - Aug2013
Stock Control Manager
Redrock Airport Services
Oct2008 - Oct2013
Warehouse Manager
Ridgid Tools
Jul2003 - Oct2008
1st Year Diploma - Social Work
Whitireia Polytechnic
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