Motivated team member committed to contributing to business success. Focused on customer satisfaction and team productivity. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
DJ/Audio Engineer
Self Employed
08.2021 - Current
Engaged guests at special events by playing fun, lively songs and encouraging dancing.
Communicated closely with clients to determine music styles best suited for weddings, birthdays, private functions and graduation events.
Enhanced sound quality and added various sound effects to recordings.
Mixed and mastered vocal arrangements and music compositions,, and optimized songs, and albums.
Team Member
DJ City
08.2018 - 08.2021
Maintained productive, efficient approach to all tasks.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Proved successful working within tight deadlines and a fast-paced environment.
Identified issues, analyzed information and provided solutions to problems.
Responded to customer requests for products, services, and company information.
Sales Consultant
Melbourne's Cheapest Cars
05.2018 - 08.2018
Sold 20 vehicles in the first month of selling by building strong relationships with walk ins, phone and internet lead enquiries
Met KPI's and implemented outside marketing to ensure I was exceeding minimum target requirements
Prepared the appropriate documentation for the purchase of a vehicle, including writing up contracts
Successfully learnt how to use the software 'DealerSocket' to efficiently manage my clients, set up and track appointments, as well as contract write ups via 'Eranet Power'
Always prepared deliveries and constantly followed up with the Pre-Delivery department to make sure the vehicle is to be delivered on time so that it is a smooth transaction for the customer
Followed up customers after the purchase of their vehicle to maintain the relationship, and ensuring that the customer satisfaction standards are still above and beyond the customers expectations
Property Manager
Century 21 Real Estate
06.2017 - 05.2018
Trusted with managing 160+ properties across the Noble Park area and efficiently all clients demands, as well as exceeding the expectations of clients
Built strong relationships with landlords to essentially bring further business to the company
Efficiently handled all tenant and landlord requests by clearly communicating between tenants, landlords and tradespeople
Executed all general admin office duties, including preparing paperwork for co-workers and assisting reception
Attended VCAT tribunal hearings to obtain an agreement for landlords, tenants as well as tradespeople
Warehouse Pick & Packer
Officemax
11.2016 - 02.2017
Completed packing duties for custom orders received
Responsible for making sure each and every package order was complete and ready to be sent to clients
Heavy teamwork executed efficiently to make sure every order was to be completed smoothly and efficiently
Complied with safety, health, and environmental regulations as prescribed by law.
Proved successful working within tight deadlines and a fast-paced environment.
Retail Assistant
House of Egypt
03.2016 - 11.2016
Performed day-to-day retail operations including opening and closing kiosk, money handling and customer service
Went above and beyond managers expectations to achieve results
Executed all general admin duties in an efficient time to focus on sales
Built strong relationships with customers to achieve returning business
Improved my overall confidence by performing without supervision being responsible for all operations
Kitchen Team Member
McDonald's
08.2013 - 07.2014
Worked in a team environment to effectively operate a fast food kitchen by following orders and satisfying customers needs
Continuously went above and beyond the expectations of fellow co-workers and management
Learnt kitchen OH&S and procedures in a short amount of time to increase productivity within the kitchen
Completed tasks that were outside of the job description to further exceed the company's expectations
Grained experience in an environment that is consistently under pressure and improved my ability to work in such circumstances
Sales Assistant (Work Experience)
Freeway Ford
06.2012 - 06.2012
Worked alongside the sales staff taking part in customer interaction and understanding their needs in a vehicle
Preparing the paperwork to finalize sales of the vehicles, as well as after care products
Extensively researched the goods the company provided to enhance product knowledge
Developed and improved better interpersonal skills with the exposure to customers as well as negotiating
Education
Agents Representative Certificate -
LinkLearn
Melbourne, Victoria
04.2017
VCE Certificate - undefined
St. Peters College
10.2014
Skills
Sales & Customer Service: Relationship building, KPI achievement, social media marketing
Software Proficiency: DealerSocket, Eranet Power, RP Office, Microsoft Word
Team Collaboration: Effective communicator, team player, problem-solver
Music & Event Production: Live performance, playlist curation, audio equipment setup