John Wu

• Support all team leaders. SME's and operation managers in case of any urgent payroll requests.
• Motivated and trained employees to maximize team productivity.
• Encouraged and promoted ideas aligned to business needs and benefits.
• Developed and deepened relationships with customers, vendors and internal stakeholders.
• Monitoring payroll process
• Review all investigations and corrections associated with payroll data.
• Create payroll related reports to internal and external parties.
• Ensure that process documentations (desktop procedures, process maps) are up-to-date.
• Act as subject matter expert in relation to payroll processes.

• Worked with AI team to create BOT variance report.
• Mentored and guided employees to foster proper completion of assigned duties.
• Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
• Built strong relationships with customers through positive attitude and attentive response.
• Established open and professional relationships with team members to achieve quick resolutions for various issues.

• Ensure the operation aspects of payroll processing, month-end, year-end delivered within appropriate timeframes and comply with relevant legislation.
• Ensure Payroll consultants are trained to run the full payroll process per above and SOC1 compliance. Ensure Team members acquire necessary skills and performance attributes, in line with business and personal development needs.
• Provide guidance to and shares knowledge with team members relating to own specialization.
• Ensure team is to accommodate daily workloads and delegations.
• Identify process improvement initiatives and define standards for new processes, procedures and checklists.
• • Run weekly/monthly team meetings, setting agenda, recording minutes and distributing and follow-up actions.
• • Absence management.
• • Participates in interview process for new hires into Payroll roles.
• • Learning and development - take care of team performance, KPIs, targets as well as coordinate the team development (performance appraisal, individual development). Setting staff development objective participate in training and development activities.
• • Ensure customer requests are attended to in agreed timeframes.
• • Ensure bank files i.e payroll, PAYG, payroll tax, super, third party payments and NZ payments release on time.
• • Monitor statistics of issues and address opportunities for change or development as a result of review.
• • Provide a responsive, accurate client advisory service on payroll matters, resolve difficult queries and assist in identifying payroll errors and implementing corrective action to ensure employee payments done accurately and database integrity is maintained.
• Provide excellence customer services to the clients and build a good relationship.
• Contribute to process improvement by participating in a range of payroll and service delivery.

Australian Payroll - Preceda master user

• Payroll processing >2000 employees – weekly, fortnightly & monthly payroll cycle.
• Administer ESS, MSS, maintain employee file, new hires, terminations, redundancy, bonuses, commissions, ex-patriots.
• End of month payroll reporting: GL interface, GL Reconciliations (super, group tax, payroll clearing, deductions, payroll tax). Payroll tax payments for all states, leave liability, third parties payments.
• End of year payroll reporting: all functions

New Zealand Payroll - Preceda master user
• Payroll processing for 300+ employees – weekly, fortnightly & monthly, payroll cycle.
• Administer ESS, MSS, maintain employee files, new hires, terminations, bonuses, commissions, backpay.
• End of month payroll reporting: IRD reports (filing IR 348 EMS and IR 345 EDF to IRD) GL interface, GL Reconciliations (super, PAYE, payroll clearing, deductions, student loan, staff purchases, Kiwisaver), leave liability, super payment, costing, allowance & deductions, third parties payments.
• End of year payroll reporting: all functions

• Processing weekly payroll for casual, part time and full time employees.
• Uploaded time records into MYOB (Powerpay) and made adjustments to create accurate database for payroll processing functions.
• Managed payroll data entry and processing for 100+ employees to comply with predetermined company guidelines and payroll legislation.
• Performed calculations in overtime, vacation and Annual leave/Sick Leave/Long Service leave hours to provide accurate data to payroll processing database.
• Processing new hires, terminations, superannuation , PAYG & Payroll tax.
• Interpretation and implementation of the Morden Award and the National Employment Standards.
• P&L accounting, reconciliations, cash accounting, accounts payable/receivable.
• Monthly Accounting Procedures.
• Assisting in preparation of BAS & other returns.
• Producing reports for management