Johnathan Bond
Brisbane,Australia
Summary
Dynamic Sales Consultant with a proven track record at Compare the Market, consistently exceeding sales targets and enhancing client relationships. Skilled in negotiation and regulatory compliance, I excel in driving revenue growth and delivering tailored insurance solutions. Recognized for outstanding performance, I thrive in fast-paced environments while fostering team collaboration and customer satisfaction. Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.
Overview
12
12
years of professional experience
Work History
Sales Consultant
Compare the Market
Brisbane, Australia
07.2024 - Current
- Exceeding Sales Targets: Consistently surpass tiered commission structures, with proven success in selling car insurance policies and achieving sales targets in a highly competitive, results-driven environment
- High-Value Transactions: Experience in selling high-value car insurance policies, including coverage up to $20 million, ensuring clients receive tailored and comprehensive coverage that meets their unique needs
- Compliance & Regulatory Adherence: Demonstrated a strong understanding of regulatory guidelines, ensuring all sales processes are compliant with industry standards and guidelines through rigorous QA checks
- Top Performer: Recognized as the top performer in sales and productivity in my team for most months, maintaining exceptional sales figures while maintaining high-quality customer service
- Customer-Centric Sales: Build and maintain strong relationships with customers, identifying their specific needs and providing insurance solutions that align with their financial and protection requirements
- Quality Assurance: Regularly evaluated by QA to ensure all calls and transactions are compliant with internal and external regulations, guaranteeing that all processes adhere to strict company and legal standards
- Team Collaboration & Leadership: Work closely with team members to share best practices, enhance product knowledge, and drive team sales goals
- Occasionally serve as a mentor for new team members
- Product Knowledge & Upselling: Provide expert knowledge of car insurance products and coverage options, advising clients on appropriate policies and offering add-ons and additional coverage options to maximize customer satisfaction
- Call Center Efficiency: Handle a high volume of inbound and outbound calls in a fast-paced environment, consistently meeting or exceeding individual and team productivity targets
- Conflict Resolution: Utilize strong negotiation and problem-solving skills to address client concerns and resolve issues quickly and professionally, ensuring customer satisfaction and retention
Labourer
Alliance Group
Invercargill, NZ
07.2022 - 07.2024
- Punctual & Dependable: Demonstrated reliability in consistently arriving on time and meeting deadlines for all allocated tasks, ensuring smooth operations and timely deliveries
- Shipping Container Loading & Management: Efficiently loaded shipping containers with frozen lamb boxes and carcasses, managing weights of 20-80 kg per item, and executing heavy lifting tasks, including overhead lifting, in a safe and effective manner
- Optimized Space Utilization: Ensured efficient stacking and storage of products, maximizing space in containers and minimizing the risk of damage during transport, improving overall shipping efficiency
- Adaptability in Challenging Environments: Successfully carried out physically demanding tasks in cold, fast-paced conditions while adhering to safety regulations and maintaining high productivity standards
- Endurance & Stamina: Worked extended shifts requiring both physical strength and mental focus, contributing to consistent performance under pressure
- Team Collaboration: Worked collaboratively with team members to safely lift, move, and arrange heavy products, ensuring all tasks were carried out efficiently while following strict safety and operational procedures
- Communication & Coordination: Maintained clear and effective communication with management to ensure containers were loaded according to international customer specifications and on schedule
- Workplace Health & Safety Compliance: Adhered to strict health and safety protocols, ensuring a safe work environment in tasks involving heavy lifting and the handling of frozen products, minimizing workplace risks
Sales Manager
Advance Fitness
Invercargill, NZ
07.2020 - 06.2022
- Sales Leadership & Team Performance: Led a team of five sales associates to consistently exceed monthly and quarterly sales targets by 10%, driving business growth and enhancing team productivity
- Sales Strategy Development: Developed and executed tailored sales strategies that significantly boosted membership sales, increasing overall gym revenue and market share
- Client Relationship Management: Built and maintained strong, long-lasting relationships with clients, resulting in improved customer satisfaction and member retention rates by 60%
- Recruitment & Staff Development: Successfully recruited, trained, and mentored sales staff, fostering a high-performance team culture and continuously enhancing team members’ sales skills and capabilities
- Event & Equipment Management: Coordinated and prepared gym-hosted events, overseeing the setup and breakdown of portable equipment such as benches, dumbbells, and mats, requiring significant physical effort and time management skills
- Facility Maintenance & Equipment Handling: Regularly inspected, cleaned, and repaired gym equipment to ensure safety, functionality, and compliance with health and safety standards, utilizing tools and performing heavy lifting tasks
- Logistics & Stock Management: Unloaded and organized large deliveries of workout equipment, including weights and kettlebells, applying manual handling techniques to safely position and store items weighing over 30 kilograms
- Customer Retention Initiatives: Implemented successful customer retention programs that elevated member engagement and loyalty, improving retention rates by 60%
- CRM & Pipeline Management: Managed a well-developed pipeline of leads and updated records within the gym's CRM system (GymMaster), ensuring seamless lead tracking and follow-up
- Industry Networking: Represented the gym at business events, fitness expos, and industry networking opportunities, establishing connections with potential clients and expanding brand visibility within the local fitness community
Health Insurance Consultant
Bupa Health Insurance
Brisbane, AU
02.2019 - 01.2020
- Sales & Negotiation Expertise: Utilized strong sales and negotiation skills over the phone to close deals and meet individual and team sales targets, consistently contributing to revenue growth
- Customer Relationship Management (CRM): Managed customer interactions and sales performance using CRM software, ensuring seamless lead tracking, follow-up, and client engagement
- Policy Analysis & Market Research: Conducted in-depth policy reviews and market research to identify new business opportunities and stay informed about industry trends, enabling the delivery of tailored insurance solutions to clients
- Regulatory Compliance: Ensured all sales processes adhered to industry regulations and company policies, maintaining compliance with Australian health insurance standards
- Excellent Communication & Customer Service: Delivered exceptional customer service by assisting clients with policy inquiries, claims processing, and policy adjustments, ensuring a high level of satisfaction and trust
- Lead Generation & Prospecting: Proactively identified and pursued new leads, generating potential clients through various channels and ensuring a steady pipeline of opportunities
- Policy Adjustments & Support: Provided ongoing support to clients, assisting with policy adjustments, renewals, and coverage changes to meet evolving needs and expectations
- Issue Resolution & Escalation: Effectively handled customer complaints and escalated complex issues to the appropriate departments, ensuring timely and efficient resolution
- Upselling & Product Promotion: Promoted additional insurance products and services to existing clients, contributing to increased revenue through successful upselling and cross-selling efforts
- Recognized for Outstanding Service: Consistently received commendations for exceptional customer service, efficiency in managing customer interactions, and maintaining high satisfaction levels
Fibre Ambassador and BD Executive
Enable Networks Ltd
Christchurch, NZ
02.2016 - 01.2019
- Lead Generation & Business Development: Spearheaded business-to-business and door-to-door lead generation efforts, successfully driving business growth through proactive outreach and relationship-building strategies
- Sales Pipeline Management: Developed and managed a robust sales pipeline using Sales Rabbit CRM, consistently identifying new opportunities and converting leads into high-value contracts
- Area Planning & Territory Management: Strategically planned and managed sales territories to optimize outreach and maximize sales potential, ensuring comprehensive market coverage
- Sales Achievement: Consistently exceeded daily, monthly, and quarterly lead generation and sales targets, contributing to a high-performing sales team
- Client Relationship Management: Cultivated and maintained strong relationships with both new and existing clients, ensuring ongoing satisfaction, addressing needs, and enhancing client retention rates
- Contract Negotiation & Closing: Demonstrated expertise in negotiating and closing complex contracts, securing key partnerships and high-value deals to drive business revenue
- Team Leadership & Training: Led and mentored junior team members, providing training and guidance to enhance their performance and achieve sales goals
- Customer Service & Issue Resolution: Addressed customer complaints, data discrepancies, and network faults, ensuring prompt and effective resolution to maintain customer satisfaction
- Cross-Functional Collaboration: Collaborated with marketing, product development, and operations teams to align business development efforts and drive growth initiatives
- Product Demonstrations & Presentations: Coordinated and led sales meetings, presentations, and product demonstrations to prospective clients, showcasing tailored solutions to meet their business needs
Sales Marketing Rep
Savvy Marketing
Christchurch, NZ
02.2013 - 01.2016
- Sales, Marketing & Account Management: Conducted door-to-door sales, marketing, and account management, effectively building and maintaining strong customer relationships while driving sales growth
- Sales Planning & Lead Development: Developed targeted sales plans, generating high-quality leads and cultivating new business opportunities to drive sales performance
- Customer Service & Client Management: Delivered exceptional customer service, ensuring client satisfaction and fostering long-term relationships to support repeat business and client retention
- CRM Management: Managed customer data and sales interactions using CRM software, ensuring accurate record-keeping and efficient follow-up processes
- Product Knowledge & Training: Provided product knowledge training, enabling effective sales of various campaigns and enhancing team members’ ability to meet sales targets
- Target Achievement: Consistently exceeded sales targets in a commission-only environment, demonstrating a strong drive to perform and a results-oriented mindset
- Business Development: Created new business opportunities by collaborating with external resources and partners, expanding market reach and identifying potential clients
- Territory Management: Professionally managed assigned territories, nurturing relationships with clients and ensuring effective follow-up for future sales opportunities
- Self-Motivation & Teamwork: Demonstrated a high level of self-motivation, excelling both independently and within team settings to achieve company objectives
Education
Bachelor’s degree - management, marketing
Southern Institute Of Technology
Invercargill, Southland, New Zealand01.2023
Matric Exception with Excellence -
James Hargest College Senior Campus
Invercargill, Southland, New Zealand01.2013
Skills
- Communication skills
- Closing techniques
- B2B sales
- Product and service sales
- Time management
- Exceeds sales goals
- Objection handling
- Customer relationship management
- Territory management
- Interpersonal communication skills
- Field sales
- Upselling and cross selling
- Closing sales
- Networking techniques
- Value-based selling
- Relationship building
- Product knowledge
- Customer service
- Negotiation skills
- Client relationship management
- Sales demonstration
References
- Joshua Norton, Direct Manager, Enable, +642108694995
- Dillon Bennett, Sales Manager, Savvy Marketing, +64275760937
- Jordan Mcintosh, Work Colleague, +64278153132
Telephone
+61428367341
Timeline
Sales Consultant
Compare the Market
07.2024 - Current
Labourer
Alliance Group
07.2022 - 07.2024
Sales Manager
Advance Fitness
07.2020 - 06.2022
Health Insurance Consultant
Bupa Health Insurance
02.2019 - 01.2020
Fibre Ambassador and BD Executive
Enable Networks Ltd
02.2016 - 01.2019
Sales Marketing Rep
Savvy Marketing
02.2013 - 01.2016
Bachelor’s degree - management, marketing
Southern Institute Of Technology
Matric Exception with Excellence -
James Hargest College Senior Campus
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