Overview
Work History
Education
Skills
Certification
Timeline
Generic

Johnathan Cox

WAGGA WAGGA,NSW

Overview

4
4
years of professional experience
1
1
Certification

Work History

Manager

Schnitz
Wagga Wagga, Australia
01.2025 - Current
  • Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
  • Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
  • Monitored team productivity and performance to support goals.
  • Collaborated with staff to develop and carry out processes.
  • Coordinated with vendors to ensure timely delivery of goods and services, illustrating adept negotiation skills.
  • Kept a record of daily waste disposal activities.
  • Prepared ingredients for meals according to recipes and instructions.
  • Cleaned, sanitized, and organized kitchen equipment, utensils, and surfaces.
  • Restocked condiments and sauces as necessary.
  • Monitored quality assurance of all prepared dishes before serving.
  • Communicated effectively with other members of the kitchen staff.
  • Assisted head chef in preparing dishes for customers.
  • Verified that all received shipments met quality expectations before storing them away.
  • Assisted in training new cooking assistants.
  • Maintained high standards of cleanliness in the kitchen environment.
  • Transported cooked foods from the kitchen to dining area tables as needed.
  • Organized food items in kitchen storage areas.

Frame and Truss Manufacturer

Hudsons Mitre 10
Wagga Wagga, Australia
03.2024 - 12.2024
  • Swept during and after shift and wiped down equipment, maintaining clean work environment.
  • Maintained a safe work environment by implementing safety protocols and training staff in proper operation of machinery.
  • Analyzed customer feedback and complaints related to product quality issues and implemented corrective actions accordingly.
  • Trained personnel in the operation of various machines and equipment used in the manufacturing process.
  • Utilized problem-solving techniques to troubleshoot equipment malfunctions and reduce downtime.
  • Established quality assurance protocols to ensure accuracy of products manufactured.
  • Liaised with management to reduce company waste and optimize profitability.
  • Ensured compliance with all applicable federal regulations pertaining to workplace safety and environmental protection.
  • Executed manufacturing duties, creating materials for commercial and industrial applications.
  • Cleaned work stations and floors to prevent dirt, grime and dust buildup.
  • Trained new employees regarding machinery operation and safety guidelines.

Lawn and Garden Associate

XMIL Lawn and Garden
Gympie, Australia
04.2021 - 12.2022
  • Ensured compliance with state licensing laws regarding the sale of chemicals used in gardening applications.
  • Assisted customers in selecting appropriate lawn care products based on their individual needs.
  • Maintained records of work performed including hours worked per day, week, month for payroll purposes.
  • Performed basic maintenance tasks such as mowing, trimming, edging, pruning, planting and fertilizing lawns and gardens.
  • Resolved customer complaints promptly and professionally.

Team Member

Bunnings Warehouse
Mackay, Australia
05.2022 - 11.2022
  • Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems.
  • Communicated effectively with customers, supervisors, and team members.
  • Performed opening and closing duties, including store cleaning and restocking.
  • Arrived on time for shifts and adhered to company dress code guidelines.
  • Developed strong customer service skills and interpersonal communication abilities by working with a diverse group of customers.
  • Greeted customers and answered questions regarding products and promotions.
  • Provided excellent customer service through solving problems and answering questions.
  • Adapted quickly to changing priorities and demonstrated flexibility in responding to customer needs.
  • Built relationships with customers through providing accurate information on products or services offered.
  • Sorted, labeled, and dated merchandise to prevent expirations and product losses.

Education

Highfields State Secondary College
Toowoomba, QLD

Skills

  • Customer service
  • Team leadership
  • Decision-making
  • Staff management
  • Verbal and written communication
  • Staff training and development
  • Documentation and reporting
  • Customer relationship management (CRM)
  • Sales techniques
  • Business development
  • Expectation setting
  • Friendly, positive attitude
  • Multitasking
  • Attention to detail
  • Computer skills
  • Active listening
  • Calm under pressure
  • Task prioritization
  • Team management
  • Quality assurance
  • Employee training
  • Safety compliance
  • Inventory management
  • Time management
  • Effective communication
  • Problem solving
  • Relationship building
  • Work prioritization
  • Safety procedures

Certification

  • White card
  • Learner Drivers License
  • Food Handling

Timeline

Manager

Schnitz
01.2025 - Current

Frame and Truss Manufacturer

Hudsons Mitre 10
03.2024 - 12.2024

Team Member

Bunnings Warehouse
05.2022 - 11.2022

Lawn and Garden Associate

XMIL Lawn and Garden
04.2021 - 12.2022

Highfields State Secondary College

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Johnathan Cox