John Daryll A. Lorilla
Yarraville,VIC
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
2
2
years of professional experience
Work History
Front Staff/Food Handling
Bao Melbourne
05.2021 - 03.2022
- Taking orders
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Preparing food and meals to a high standard
- Delivering food to the front of house staff
- Cleaning up food preparation areas and kitchens
- Established positive relationships with customers and other staff members.
Housekeeping Attendant
The Sebel Hotel
05.2021 - 06.2022
- To clean up and maintain the room corridor daily – side tables, wall lamps, etc
- To maintain and clean the store rooms, service area daily and staircases after every shift
- Disposed of trash and recyclables each day to avoid waste buildup.
- Worked effectively under pressure during busy periods, maintaining high standards of cleanliness and professionalism.
Kitchen Hand
The Hatter and the Hare
05.2021 - 06.2022
- Keep food preparation areas clean
- Clean kitchen equipment and appliances
- Clean benchtops, floors, ovens and ranges
- Receive, lift, handle and store food deliveries
- Retrieve food items as requested by chefs
- Assist with food preparation
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Retail Assistant
7-Eleven
10.2021 - 10.2023
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
Education
Certificate IV - Leadership And Management
Boxhill Institute
Box Hill, VIC02.2023
Certificate III - Business Administration
Suzan Johnston Training Organization
Melbourne, VIC06.2020
Skills
- Customer Assistance
- Multitasking Competence
- Patience and Empathy
- Time Management Capabilities
- POS System Operation
- Cash Handling Accuracy
- Flexible schedule availability
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Personal Information
- Available: Immediately
References
- Dilpal Singh Sarna, Owner/Manager, 7-11 Flinders Street, 0403 422 758
- Daman Singh Sarna, Owner/Manager, 7-11 Flinders/Bayswater, 0411 518 308
Timeline
Retail Assistant
7-Eleven
10.2021 - 10.2023
Housekeeping Attendant
The Sebel Hotel
05.2021 - 06.2022
Front Staff/Food Handling
Bao Melbourne
05.2021 - 03.2022
Kitchen Hand
The Hatter and the Hare
05.2021 - 06.2022
Certificate IV - Leadership And Management
Boxhill Institute
Certificate III - Business Administration
Suzan Johnston Training Organization
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