Johnelle-Daniell-Erica Takimoana-Maihi
Blackwater,QLD
Summary
My name is Johnelle, and I am a dedicated and motivated 23-year-old originally from Whangārei, in the far north of New Zealand. In early 2024, I relocated to Blackwater, Queensland, to pursue greater career opportunities and build a brighter future for myself.
I thrive in team environments, enjoy interacting with people, I am hardworking, well-presented, and eager to help others. I take pride in my positive attitude, quick learning abilities, and willingness to take on new challenges and learn new skills.
Currently, I am employed at Discovery Parks Blackwater as both a kitchen hand and receptionist. While I enjoy my role, I am keen to transition into the mining industry and explore new career pathways.
Outside of work, I am passionate about health and fitness. I actively train and compete in rugby league, Brazilian jiu-jitsu, and Muay Thai.
Overview
11
11
years of professional experience
Work History
Receptionist
Discovery Parks - Onslow
Blackwater, QLD
02.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Kitchen Hand
Discovery Parks - Onslow
Blackwater, QLD
02.2024 - Current
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prepped sandwiches, salads, fruit platters etc
- Maintained stock take, delivery trucks etc
Youth Support Worker
Kia Puawai
Whangarei, Northland New Zealand
10.2023 - 12.2023
- Contributed to development of individualized plans to support youth goal achievement.
- Encouraged youth to develop own activities and leadership skills through group discussions.
- Encouraged youth kids to stay out of trouble and achieve their goals
- Communicated with work colleagues to find a more suitable solution for certain youths.
- Collected youth from their where abouts and spent time with them wether it be socialising with other youth, colleagues & family or doing fun activities for example the pools or flip out.
- Cultivated and maintained relationships with community members to facilitate outreach activities.
- Organized educational workshops to address relevant topics such as mental health, substance abuse prevention, and career exploration.
- Supervised youth in residential and community-based programs to minimize risks and offer support.
- Developed and implemented range of lessons and resources to motivate young people.
- Monitored progress towards service plan goals.
Kiwifruit Maintainence
G&R Orchards
Whangarei, Glenbervie
09.2020 - 12.2023
- installation of irrigation equipment.
- Organised picking crews
- Training new employees within the orchard
- Supervisor of picking crew
- Have skills in picking, packing, pruning, leaders, outriggers.
- Maintainence of new development kiwifruit plants
- Fertilising plants
- Tractor & kubota driving
- Giving specific details & orders within the plants
- Collaborated with supervisors to implement new cultivation practices aimed at improving crop yields over time.
- Recorded picking and packing dates on goods to determine expiry periods.
- Provided assistance during planting season by preparing soil beds, sowing seeds or seedlings, and applying fertilizers per guidelines.
- Removed and discarded damaged fruits to improve harvest quality.
- Led team of 15 skilled and unskilled farm personnel.
House Keeper
Distinction Hotels
Whangarei, Northland New Zealand
08.2021 - 01.2022
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Deep cleaned surfaces everyday to give guests a wonderful clean & tidy stay.
On Call - Call Centre
Amudson & Amudson
Whangarei, Northland New Zealand
05.2022 - 10.2022
- Improved customer satisfaction by promptly addressing and resolving client concerns as an On-Call Manager.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Communication skills were used within the phonetics.
- Spoke to customers with a calm voice when they are frustrated.
- Assisted customers over the phone with appointments such as Doctors, spec savers. And also Hotel check ins, rental car drop offs & pick ups, roadside help.
Kiwifruit Maintainence
G&R Orchards
Whangarei, Glenbervie
09.2020 - 12.2023
- Assisted with maintenance and installation of irrigation equipment.
- Organised picking crews
- Training new employees within the orchard
- Supervisor of picking crew
- Have skills in picking, packing, pruning, leaders, outriggers.
- Maintainence of new development kiwifruit plants
- Fertilising plants
- Tractor & kubota driving
- Giving specific details & orders within the plants
- Collaborated with supervisors to implement new cultivation practices aimed at improving crop yields over time.
- Recorded picking and packing dates on goods to determine expiry periods.
- Provided assistance during planting season by preparing soil beds, sowing seeds or seedlings, and applying fertilizers per guidelines.
- Removed and discarded damaged fruits to improve harvest quality.
- Led team of 15 skilled and unskilled farm personnel.
Commercial Cleaner
PPCS
Whangarei, Northland Whangarei
01.2019 - 01.2020
- Working rural & local Toll Stadium, The Hub & library’s
- Deep cleaning skills
- Maintained clean environments across various industries including offices, medical facilities, schools, retail spaces, and warehouses.
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Maintained clean, neat, and professional entrances.
- Conducted regular inspections of team''s work quality to identify areas needing improvement or retraining opportunities for staff members.
Steel Fixer / Concrete Finisher
Barfoote Construction
Whangarei, Northland New Zealand
01.2015 - 01.2019
- Cutting, bending, carting and tying steel
- Managing strip machine
- Controlling gantry
- Tying down beams & cages
- Detailing plan sheets
- Guiding concrete trucks
- Screeding skills
- Concrete Finishing skills
- Concrete vibrating skills
- Positioned rebar and other iron reinforcement following pouring of concrete.
General Worker
Huanui Orchard
Whangarei, Glenbervie New Zealand
01.2015 - 01.2015
- Sorting and stacking fruit and vegetables
- Labelling prices on products
- Restocking shelves, cleaning and general maintenance.
- Customer service skills
- Reception
Education
Level 1,2 & 3 In Travel & Tourism - Travel & Tourism
North Tec Te Pukenga Whangarei
Whangarei, Northland 07.2023
Foundation Studies Level 1 - Flexi Study
People Potential
02.2019
Skills
- Problem-Solving
- Safety Monitoring
- Collaboration and Teamwork
- Employee Training
- Ability to work in a team
- Strong work ethic
- Communication skills
- Leadership qualities
- Self management
- Critical thinking skills
Driver License
Full NZ drivers license
C-CLASS AUTO QLD
Telephone
0436922877
Personal Information
Date of Birth: 10/07/2002
References
- Espen Cooley - Park manager - +61 419 179 087
- Vanessa Macintyre - Discovery parks receptionist - +61 410 976 840
- Viki smith - family friend in Blackwater - 0436 330 970
Timeline
Receptionist
Discovery Parks - Onslow
02.2024 - Current
Kitchen Hand
Discovery Parks - Onslow
02.2024 - Current
Youth Support Worker
Kia Puawai
10.2023 - 12.2023
On Call - Call Centre
Amudson & Amudson
05.2022 - 10.2022
House Keeper
Distinction Hotels
08.2021 - 01.2022
Kiwifruit Maintainence
G&R Orchards
09.2020 - 12.2023
Kiwifruit Maintainence
G&R Orchards
09.2020 - 12.2023
Commercial Cleaner
PPCS
01.2019 - 01.2020
Steel Fixer / Concrete Finisher
Barfoote Construction
01.2015 - 01.2019
General Worker
Huanui Orchard
01.2015 - 01.2015
Level 1,2 & 3 In Travel & Tourism - Travel & Tourism
North Tec Te Pukenga Whangarei
Foundation Studies Level 1 - Flexi Study
People Potential