Meddje Delima

• Encode data and maintain organization using Airtable.

• Coordinate schedules and appointments efficiently.
• Manage and tag contacts based on email communications.
• Utilize MS Outlook for email management.
• Facilitate virtual meetings using Zoom.

• Developed strong bonds with each child, creating a sense of security within the childcare environment.
• Improved language skills in young children through engaging storytelling and interactive activities.
• Maintained a safe environment for children by adhering to strict safety guidelines and protocols.
• Supported the development of fine motor skills with hands-on activities, such as arts and crafts projects.
• Providing a nurturing environment where children feel secure, loved, and emotionally supported.
• Monitoring children’s health, administering medications if necessary, and responding to any medical emergencies.
• Meeting the daily needs of children such as feeding, dressing, and maintaining cleanliness.

• Worked closely with management to provide effective assistance for specific aspects of business operations.
• Assisting managers with day-to-day administrative tasks such as managing calendars and
  attending meetings.
• Making travel arrangements, booking flights, and transportation as needed.
• Helping to organize and maintain files, records, and documents, ensuring they are up-to-date and
  easily accessible.
• Conducting interviews, gathering information and creating profile of domestic helpers.
• Booking appointments to the laboratory for the domestic helper.
• Assisting domestic helper to their employer’s house.
• Monitoring domestic helpers via calls or chat to ensure safety and situation.

• Accurately inputting various types of data into computer systems or databases from paper documents, electronic files, or forms.
• Checking data for accuracy and completeness and making necessary corrections or adjustments as needed.
• Managing records, logs, and spreadsheets to track information and maintain organized data.
• Handling sensitive information with discretion and maintaining confidentiality.
• Working closely with colleagues and supervisors to ensure data entry tasks are completed
  accurately and efficiently.

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
• Maintained a high level of product knowledge, providing accurate information to customers.
• Answered customers via email or chat to provide information, resolve issues, and address inquiries.
• Communicating clearly and professionally with customers and colleagues, both verbally and in writing.
• Collaborating with other departments and technical support to resolve customer issues and improve service.
• Gathering feedback from customers and reporting insights to management to improve products or services.