Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Generic

JOHNNY FARD

Adelaide

Summary

Costumer Service, Sales, Office Administrator and Retails with great experience in sales and customer service, handling multiple responsibilities, excellent communication skills and solving costumer issues. I am proficient in using independent decision-making skills and sound judgment to positively impact company success.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

FILA
04.2023 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.

Customer Sales and Service Expert

Smart Energy
07.2021 - 01.2023
  • Handled calls promptly and with courteous professionalism
  • Sold Solar Panels, Battery, and Providing Energy Plans to Customers
  • House Roof Specialising
  • Kept Booking Costumers, Organising Dates and Times for each Customers
  • Called on existing accounts to drive sales through proactive and relationship-driven contact strategies.

Office Administrator & Customer Service

Physiotherapy Associates
05.2020 - 06.2021
  • Interacted with customers by phone, email, or in-person to provide information.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.

Pizza Shop Manager

Joes Pizza Shop
01.2018 - 02.2020
  • Managed inventory control, cash control and store opening and closing procedures
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
  • Monitored and maintained clean working areas and cooking surfaces
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.

Education

Graduate Certificate - Fitness & Personal Training

AIPT & FIT College
North Adelaide
01.2023

Graduate Certificate - Business Administration And Management

TAFE SA
Adelaide, SA
02.2022

Graduate Certificate - Security Operation

Tactical Training Australia
Magill, SA
03.2019

Skills

  • Consultative Selling Techniques Sales and Marketing
  • Effective Customer Communication Solving Customer Concerns
  • Customer Service and Assistance Client Needs Assessment
  • Retail Sales Industry
  • Organizational Skills
  • Report Writing

Additional Information

  • Right to Work in Australia
  • Licensed and Reliable Vehicle

Certification

RSA License

CPR & First Aid Licence

Timeline

Retail Sales Associate

FILA
04.2023 - Current

Customer Sales and Service Expert

Smart Energy
07.2021 - 01.2023

Office Administrator & Customer Service

Physiotherapy Associates
05.2020 - 06.2021

Pizza Shop Manager

Joes Pizza Shop
01.2018 - 02.2020

Graduate Certificate - Fitness & Personal Training

AIPT & FIT College

Graduate Certificate - Business Administration And Management

TAFE SA

Graduate Certificate - Security Operation

Tactical Training Australia
JOHNNY FARD