John Paul Smith
South Australia,SA
Summary
I am a Passionate retail professional with a proven history in customer service. With experience as a Retail Assistant at Kmart and as a Fish Factory Sever, I have honed my skills to be the most effective retail operator.
I have worked hard to study all aspects of retail, in completing a Cert III of retail. Furthermore, my experience in delivery quality customer service at Kmart and at the Fish Factory, prove my ability to be a competent and an efficient worker.
My passion for retail and commitment to providing exceptional customer service are the driving forces behind my success in these roles. I am eager to bring my strong work ethic and dedication to a challenging and rewarding role in the retail industry.
Overview
2
2
years of professional experience
Work History
Fish Factory Server
01.2022 - Current
- Prepared and served seafood items, ensuring freshness and quality
- Managed wrapping, weighing, pricing, and cutting of fish
- Conducted fish cleaning and gutting services per customer request
Retail Assistant (Casual)
Kmart, Decanter
12.2021 - Current
- Managed stockroom inventory, including unpacking and stocking shelves
- Welcomed customers as a door greeter, providing excellent customer service
- Assisted with online order packaging and ensured timely deliveries
Education
Certficate III - Retail
StudySelect
06.2021
Skills
- Time Allocation - Efficiently manage time to prioritize tasks and meet deadlines
- Analytical Thinking - Possess strong analytical skills to evaluate situations and make informed decisions
- Exceptional customer service - Ability to satisfy customers by addressing their needs and answering questions about products and services
- Commercial Awareness - Understanding of the market, customers and products being sold
- Cash Handling - Meticulousness in handling money and parcels
- Teamwork - Experiences in working collaboratively in a team orientated environment
- Attention to Detail - Passionate in ensuring quality service for all services
- Initiative - Demonstrates proactive approach in addressing potential issues to improve postal services
- Interpersonal Communication- Strong ability to build positive relationships with customers and effectively communicate information
Accomplishments
- Consistently awarded with worker of the month at Kmart.
References
Scott Darington - Kmart Store Manager - 04758928738
Hobbies and Interests
- Interested and passionate about coding.
- Interested in challenging myself with personal building projects using coding languages and physical materials.
- Curious in problem solving puzzles, riddles, and diverse types of challenging problems.
Volunteer at local football club canteen.
Work weekends to provide service for attendees at my local football club.
Timeline
Fish Factory Server
01.2022 - Current
Retail Assistant (Casual)
Kmart, Decanter
12.2021 - Current
Certficate III - Retail
StudySelect
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