John Paul Suntoso
McKinnon
Summary
Retail professional prepared to excel in shop supervision roles, bringing wealth of experience in managing teams and enhancing operational efficiency. Proven ability to maintain high standards and support collaborative work environment. Reliable and adaptable with focus on achieving results and fostering team success.
Overview
4
4
years of professional experience
Work History
Shop Supervisor
Toppings N Tea
07.2022 - Current
- Supervised daily operations to ensure efficient workflow and high-quality service.
- Trained and mentored staff on best practices for customer service and product knowledge.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Resolved customer complaints promptly, enhancing overall satisfaction and retention rates.
- Coordinated scheduling for team members, ensuring adequate coverage during peak hours.
- Developed training materials to support new employee onboarding processes effectively.
- Checked incoming orders and organized new stock.
Kitchen Hand
Odyssey
06.2021 - 11.2022
- Assisted in food preparation and ingredient organization to ensure kitchen efficiency.
- Maintained cleanliness of work areas, adhering to health and safety regulations.
- Supported chefs by washing, peeling, and cutting vegetables for meal preparation.
- Operated kitchen equipment safely and effectively under supervision.
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Education
Master of Arts - Architecture
Monash University
Caufield, VIC01-2027
High School Diploma -
Mckinnon Secondary College
McKinnon, VIC11-2023
Skills
- Store operations
- Revit
- Adobe creative suite
- Rhino proficiency
- Grasshopper for rhino
- Problem-solving
- Flexible and adaptable
Affiliations
- Victorian State school Spectacular Orchestra
Languages
English
Native or Bilingual
Indonesian
Native or Bilingual
Chinese (Mandarin)
Elementary
jap
Elementary
Timeline
Shop Supervisor
Toppings N Tea
07.2022 - Current
Kitchen Hand
Odyssey
06.2021 - 11.2022
Master of Arts - Architecture
Monash University
High School Diploma -
Mckinnon Secondary College
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