JOICE MARGARET JIMENO
Armadale,Western Australia
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cleaner
HT Services
06.2022 - Current
- Cleaned and sanitized bathrooms and other similar areas according to established protocols.
- Trained to handle the fire drill inside the facility.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
Food and Beverage Waiter
Han’s Café Armadale
06.2022 - Current
- Working in Hospitality with Responsibke Service of Alcohol, trained to deal with customer and provide their needs.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
Bachelor of Science - Information Technology
Cavite State University
Naic, Cavite, Philippines06.2019
Skills
- Multi-tasking and Organization
- Computer Literate
- Time Management and Team Collaboration
- Good communication
- Safe Food Handling
- Cash Handling
- Hospitality Service Expertise
- Point of Sale Operation
- Relationship Management
- Wine Service
- Chemical Handling
- Cleaning and Sanitizing
Certification
- Responsible Service Alcohol
- Health and Safety Induction
References
Ethne Taylor, 0421285795, Armadale, Western Australia
Responsible Service Alcohol
A certificate having knowledge and skills in serving alcohol.
Additional Information
Trained to handle a Basic Fire Safety Training conducted at Armadale Central Shopping Center.
Tax File Number
Number : 607919088
Affiliations
5083851
Timeline
Cleaner
HT Services
06.2022 - Current
Food and Beverage Waiter
Han’s Café Armadale
06.2022 - Current
Bachelor of Science - Information Technology
Cavite State University
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