Joe Waqasaqa
Venue Support Staff
Townsville,Australia
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Venue Support Staff
Townsville City Council
Townsville, QLD
02.2020 - Current
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
- Maintained excellent attendance record, consistently arriving to work on time.
- Served customers and followed outlined steps of service.
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
Event Manager
Townsville City Council
Townsville, QLD
05.2021 - 01.2022
- Managed administrative logistics of events planning, event booking and event promotions.
- Oversaw preparation and management of event budgets to deliver at or below projected costs.
- Solicited feedback from clients to assess event success and uncover opportunities for improvement.
- Promoted adherence to client-event requirements through delegation, prioritizing and management of entire production lifecycle from concept to execution.
- Delivered prompt payment for event vendors, venues, staff, and transportation providers.
- Liaised with marketing and PR colleagues to promote special events in social calendars.
- Supervised onsite team of caterers, audio-visual technicians, and facility management team.
- Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Coordinated catering services and planned menus to compliment event theme and selected musical or guest speaker entertainment.
Team Leader
British Army
Larkhill, Salisbury
03.2005 - 11.2018
- Maintained health, welfare and combat readiness of personnel within platoon.
- Trained, supervised and organized over 20+ soldiers and personnel.
- Enforced technical and tactical training standards to accomplish unit mission objectives.
- Conducted personal and professional counseling, routine inspections and physical fitness tests.
- Managed over hundred thousands worth of equipment during garrison and deployment operations.
- Implemented necessary safety practices, proper firing commands, and proper ammunition handling.
- Supervised firing platoon, maintained firing capability and organized platoon defense.
- Confirmed environmental protection program compliance for spill prevention and contingency planning.
- Handled administrative requirements, maintained records and submitted operational reports.
- Oversaw teams planning, implementing and realigning field and base operational strategies.
- Integrated intelligence activities into other military operations, plans and programs.
- Directed collection, organization and application of field intelligence and combat data to enhance troop safety and operational success.
Education
C Class Drivers Licence
Townsville, QLD03.2023
Certificate 3 Rural Operation
Civil Safety
Townsville, QLD07.2021
Adv Apprenticeship IT Software Web & Telecom Pro
Federation For Industry Sector Skills & Standards
United Kingdom06.2015
Skills
- Customer Service
- Conflict Resolution
- Collaboration
- Flexible & Adaptable
- Microsoft Office
- Organization and Time Management
Timeline
Event Manager
Townsville City Council
05.2021 - 01.2022
Venue Support Staff
Townsville City Council
02.2020 - Current
Team Leader
British Army
03.2005 - 11.2018
C Class Drivers Licence
Certificate 3 Rural Operation
Civil Safety
Adv Apprenticeship IT Software Web & Telecom Pro
Federation For Industry Sector Skills & Standards
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