Jolanda Youssef
Beverly Hills,NSW
Summary
Experienced Pharmacy Assistant knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to the work place. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service. Good relationship-building and multitasking skills.
Overview
3
3
years of professional experience
Work History
Pharmacy Assistant
Advanced Health Pharmacy
06.2023 - Current
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Kept pharmacy counter and related areas clean, neat and organized.
- Received incoming supplies and stocked in correct locations.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Merchandised over-the-counter goods and rotated stock.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Counseled customers on medications, appropriate dosage and potential side effects.
Customer Service
Compu Me Pty Ltd
01.2021 - 12.2022
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered prompt service to prioritize customer needs.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Education
Bachelor of Pharmacy - Pharmacy
University of Sydney
Sydney, NSW12.2027
Skills
- Pharmacy Automation
- Till Counting
- Typing Medication Labels
- Assisting Pharmacists
- Stocking Shelves
- Processing Orders
- Answering Customer Questions
- Proper Labeling
Languages
Arabic
Limited Working
Timeline
Pharmacy Assistant
Advanced Health Pharmacy
06.2023 - Current
Customer Service
Compu Me Pty Ltd
01.2021 - 12.2022
Bachelor of Pharmacy - Pharmacy
University of Sydney
Similar Profiles
Troy BranchTroy Branch
Head Pharmacy Technician at Advanced Pharmacy - Long Term Care PharmacyHead Pharmacy Technician at Advanced Pharmacy - Long Term Care Pharmacy
Kaneez ZainabKaneez Zainab
Pharmaceutical Operations Manager at Advanced Specialty RX PharmacyPharmaceutical Operations Manager at Advanced Specialty RX Pharmacy
Madeline HydeMadeline Hyde
Lead Certified Pharmacy Technician at Advanced Pharmacy Services, LLCLead Certified Pharmacy Technician at Advanced Pharmacy Services, LLC
Nicole SpencerNicole Spencer
Cleansing Services Officer at STRATHFIELD MUNICIPAL COUNCILCleansing Services Officer at STRATHFIELD MUNICIPAL COUNCIL
Angela ChewAngela Chew
Early Childhood Educator at RandstadEarly Childhood Educator at Randstad