Jolene Kohine Mallinson
Brisbane,QLD
Summary
Detail-oriented driver and cleaner with a proven track record in safety compliance and customer satisfaction. Expertise in streamlining operations and optimizing workflows to improve service delivery and uphold high cleanliness standards.
Overview
9
9
years of professional experience
Work History
Driver, Warehouse Orders
Brooklyn Transport
Brisbane, QLD
02.2023 - Current
- Operated delivery vehicles to transport warehouse orders efficiently.
- Inspected loads for accuracy and compliance with safety regulations.
- Collaborated with warehouse team to streamline order fulfillment processes.
- Assisted in training new drivers on best practices and safety standards.
- Provided exceptional customer service during deliveries, resolving issues promptly.
- Maintained safe driving records by strictly following traffic rules and regulations.
- Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
- Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
- Collaborated with warehouse staff for efficient loading and unloading of cargo, minimizing delays in the supply chain process.
- Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
Cleaner
Millennium Group Worldwide
Brisbane, QLD
03.2024 - 02.2026
- Executed daily cleaning tasks ensuring high standards of hygiene and safety.
- Operated cleaning equipment, including buffers and vacuum cleaners, efficiently and safely.
- Maintained inventory of cleaning supplies, ensuring availability for continuous operations.
- Collaborated with team members to improve workflow and enhance overall cleanliness.
Housekeeping Cleaner
Novotel Hotel Brisbane Airport
Brisbane, QLD
06.2023 - 03.2024
- Maintained high cleanliness standards in guest rooms and public areas.
- Utilized industrial cleaning equipment for efficient sanitation processes.
- Ensured compliance with health and safety regulations during daily tasks.
- Collaborated with team members to optimize workflow and productivity.
- Restocked cleaning supplies and reported inventory needs to management.
- Conducted thorough inspections of completed work to ensure quality control.
- Contributed to positive guest experiences with meticulous attention to detail when sanitizing bathrooms, making beds, and restocking amenities.
- Reduced allergens and improved air quality by regularly dusting and vacuuming rooms, hallways, and common spaces.
- Kept inventory organized and well-stocked, ensuring necessary supplies were always available for efficient work completion.
- Upheld a professional appearance through adherence to grooming standards and wearing designated uniforms during shifts.
Housekeeper
Four Points By Sheraton Kansas
Melbourne, VIC
01.2018 - 03.2020
- Managed daily cleaning operations for guest rooms and public areas, ensuring high standards of cleanliness.
- Trained new staff on cleaning procedures and safety protocols, enhancing team efficiency and performance.
- Implemented inventory control measures for cleaning supplies, reducing waste and optimizing resource allocation.
- Collaborated with maintenance team to report and address facility issues promptly, improving guest satisfaction.
- Provided exceptional customer service by addressing guest requests and concerns in a timely manner.
- Developed streamlined workflows for room preparation during peak occupancy periods to enhance service delivery.
- Conducted thorough inspections of cleaned areas, maintaining quality assurance and adherence to hotel standards.
Fast Food Worker
Mr Chips Ltd
Melbourne, VIC
01.2017 - 12.2019
- Operated kitchen equipment and ensured adherence to food safety standards.
- Prepared and assembled menu items efficiently during peak hours.
- Maintained cleanliness of workstations and dining areas to enhance customer experience.
- Trained new staff on operational procedures and customer service best practices.
Education
No Degree -
Rotorua Girls High School
Rotorua New Zealand12-1992
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Punctual and reliable
- City and non-city driving
Timeline
Cleaner
Millennium Group Worldwide
03.2024 - 02.2026
Housekeeping Cleaner
Novotel Hotel Brisbane Airport
06.2023 - 03.2024
Driver, Warehouse Orders
Brooklyn Transport
02.2023 - Current
Housekeeper
Four Points By Sheraton Kansas
01.2018 - 03.2020
Fast Food Worker
Mr Chips Ltd
01.2017 - 12.2019
No Degree -
Rotorua Girls High School