Jolin Thakore

Enthusiastic IT professional with 15+ years of experience leading highly motivated team of BI and DWH experts to deliver best in class implementation. Experienced in end to end BI and DWH implementation and good understanding of Data Acquisition, ETL, AWS Eco system, Spark, Airflow and Databricks. Excellent communication and presentation skills, creating KB articles, Knowledge sharing sessions for the junior team members. Good exposure of various Enterprise DBs AWS Redshift, SAP HANA and integrating them with Birst using Webservice API calls, hands on experience in using SSO, SAML 2.0, Salesforce Integration. Expert in the technical, conceptual and content development and implementation of Analytic Products like Birst, SAP Business Objects XIR2 and Databases like Redshift, SQL server 2008. Proven ability to drive critical, high pressure, tight deadline deliverables. An active member of TDWI.

• Analyzed performance issues for enterprise customer and worked with AWS support team to remediate driver issues with Amazon Redshift
• Using Sumo logic, prepared dashboards for monitoring of micro services to alert the support and management team about possible infrastructure issues in real time
• Managing key enterprise customers for any escalations related to the BI platform
• Work with Product/Cloud Ops/QA team to collaborate and ensure smooth release process for key customers in the region

AWS Cloud Certified Practitioner