Jolina Drescher
Schwabach,Germany
Summary
Proven performer at A-Z Service Company, adept in customer service and multitasking. Excelled in creating a welcoming atmosphere and enhancing guest satisfaction through effective complaint handling and teamwork. Demonstrated adaptability and a warm, friendly approach, significantly contributing to a collaborative work environment and maintaining high service standards during peak hours.
Overview
3
3
years of professional experience
Work History
Waitress
A-Z Service Company
10.2021 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Education
High School Diploma -
Wolfram-von-Eschenbach-Gymnasium
Schwabach06.2024
Skills
Customer Service
Strong multitasking
Greeting guests
Handling Complaints
Memory retention
Beverage Preparation
Warm and Friendly
Reliable and Responsible
Adaptable and Flexible
Teamwork and Collaboration
Languages
English
Professional Working
German
Native or Bilingual
Spanish
Elementary
Timeline
Waitress
A-Z Service Company
10.2021 - Current
High School Diploma -
Wolfram-von-Eschenbach-Gymnasium
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