Jolita Rezgytė
Vilnius,Lithuania
Summary
Experienced professional in operational management, financial oversight, customer service, and sales management. Seeking a position where I can apply my skills in process improvement, interpersonal communication, and team leadership to contribute to organizational success.
Overview
8
8
years of professional experience
Work History
Gap Year Experience
Travel and Study
, Australia
09.2022 - 02.2024
- Traveled extensively throughout Australia, gaining invaluable insights into diverse cultures and enhancing interpersonal skills through adaptability to new environments.
- Completed a marketing studies course, obtaining a diploma and further developing my expertise in marketing.
Senior Coordinator, Settlement Operations
Western Union Processing Lithuania
Vilnius
01.2021 - 09.2022
- Analyzed financial reports and records, applying data analysis skills to improve process efficiency and accuracy
- Managed project timelines and coordinated with internal and external stakeholders, demonstrating strong project management capabilities
- Managed the resolution of agents' accounts receivable, enhancing financial accuracy and reducing outstanding balances
- Successfully reconciled bank statements and executed periodic payment schedules, ensuring financial compliance and accuracy.
Operations and Sales Manager
UAB "Amber Tours"
Vilnius
04.2016 - 05.2020
- Coordinated logistics for tours, including transport arrangements and accommodations, enhancing the overall travel experience for clients
- Maintained effective communication channels with suppliers and guides, ensuring any issues were swiftly addressed and resolved
- Managed and optimized travel package budgets, achieving a cost reduction while maintaining high-quality service offerings
- Collaborated with the Head of Department in analyzing market trends and developing new services and products.
Education
Diploma in Marketing -
Academies Australasia
01.2024
Bachelor of Tourism and Hotel Management -
SMK University of Applied Social Sciences
01.2016
Tourism and Hotel Management -
Deusto University
01.2015
Skills
- Operational Management
- Customer Service
- Sales Management
- Interpersonal and Communication Skills
- Teamwork
- Multitasking
Languages
Lithuanian
Native/ Bilingual
English
Full Professional
Spanish
Limited
Timeline
Gap Year Experience
Travel and Study
09.2022 - 02.2024
Senior Coordinator, Settlement Operations
Western Union Processing Lithuania
01.2021 - 09.2022
Operations and Sales Manager
UAB "Amber Tours"
04.2016 - 05.2020
Diploma in Marketing -
Academies Australasia
Bachelor of Tourism and Hotel Management -
SMK University of Applied Social Sciences
Tourism and Hotel Management -
Deusto University
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