Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jolyn Chong

Perth,WA

Summary

I can provide fast, high-quality customer service to guests in any setting. By having the opportunity of working in different industries, I have gained knowledge on the correct manner and responsibilities of dealing with customers and any issues occurred, as well as being able to be a team player and satisfy workplace standards. I would like to seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills as i believe its important to enhance my experiences to open more opportunities for future practice.

Overview

3
3
years of professional experience

Work History

Kitchen Staff Member

Ultimate Fried Chicken
12.2023 - Current
  • Improved kitchen efficiency by streamlining food preparation processes and implementing best practices.
  • Enhanced customer satisfaction with timely meal preparation and consistent quality.
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
  • Assisted in menu planning, incorporating seasonal ingredients for fresh and innovative dishes.

Front Counter Crew Member

Nene Chicken
12.2021 - Current
  • Enhanced customer satisfaction by providing friendly and efficient service at the front counter.
  • Maintained a clean and organized workspace for better efficiency during peak hours.
  • Assisted with inventory management tasks, ensuring adequate stock levels for daily operations.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Processed cash and card transactions accurately, maintaining financial integrity within the establishment.
  • Addressed customer inquiries and resolved issues in a timely manner, fostering positive experiences.

Childcare Assistant

Ascolta Early Learning Centre
02.2022 - 09.2022
  • Enhanced children''s social skills by organizing group activities and fostering positive interactions.
  • Boosted children''s cognitive development with age-appropriate educational games and activities.
  • Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
  • Implemented creative learning strategies to engage children and promote their intellectual growth.

Lifestyle Assistant

Joseph Banks Age Care Facilities
02.2021 - 12.2021
  • Enhanced client satisfaction by providing personalized lifestyle recommendations based on individual preferences and goals.
  • Streamlined scheduling processes for increased efficiency, ensuring timely completion of tasks and appointments.
  • Developed customized wellness plans to improve clients'' overall health and wellbeing.
  • Built strong relationships with clients, fostering trust and loyalty through excellent communication skills and consistent followups.
  • Organized special events and workshops for clients, promoting engagement and a sense of community among participants.

Front Counter

Hungry Jack's
10.2020 - 07.2021
  • Enhanced customer satisfaction by providing efficient and courteous service at the front counter.
  • Streamlined order processing for faster turnaround times, ensuring timely meal preparation and delivery.
  • Assisted in maintaining a clean and organized workspace, contributing to overall restaurant cleanliness and safety.
  • Collaborated with team members to enhance operational efficiency during peak hours.

Education

High School Diploma -

Harrisdale Senior Highschool
Harrisdale, WA
10.2022

Certificate IV - Community Services

Fremantle Education Centre
Fremantle, WA
08.2021

Skills

  • Customer-focused
  • Multitasking
  • Time Management
  • Quick Learner
  • Team Player
  • Cleaning and organization

Timeline

Kitchen Staff Member

Ultimate Fried Chicken
12.2023 - Current

Childcare Assistant

Ascolta Early Learning Centre
02.2022 - 09.2022

Front Counter Crew Member

Nene Chicken
12.2021 - Current

Lifestyle Assistant

Joseph Banks Age Care Facilities
02.2021 - 12.2021

Front Counter

Hungry Jack's
10.2020 - 07.2021

High School Diploma -

Harrisdale Senior Highschool

Certificate IV - Community Services

Fremantle Education Centre

Similar Profiles

CREATE PROFILE
Jolyn Chong