A results-driven leader with a positive attitude and a passion for providing high-quality advice and guidance to clients. Proven ability to identify customer needs, resolve conflicts and build strong relationships whilst possessing excellent problem-solving, communication interpersonal skills.
Overview
19
19
years of professional experience
Work History
SENIOR COLOURED DIAMOND ADVISOR
Australian Diamond Portfolio Pty Ltd.
03.2022 - 06.2024
My day-to-day operations consisted of advising diamond purchasers as to what Argyle Pink Diamonds are suitable for their portfolios.
Strengthened client relationships were through regular, insightful communication regarding market trends and portfolio adjustments.
This was either face-to-face sales or via Zoom, telephone contact along with a monthly industry newsletter I created.
Charged with developing clients' investment portfolios for both private and corporate entities.
Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
SALES MANAGER
Art Index International Pty Ltd
09.2019 - 02.2022
After working in Asia within the Chinese Contemporary art market, I returned to Sydney and was re-employed with Art Index as Sales Manager
Day-to-day business was curating the Kent Street, Sydney gallery
Led a successful sales team by providing motivational coaching and performance-based incentives.
Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Lead generation, setting and achieving targets, along with face-to-face and telephone sales, personally overseeing all sales to both private and corporate activities.
Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
SENIOR FINE ART INVESTMENT ADVISOR
Art Futures Group
02.2018 - 07.2019
While employed in Singapore , was offered a position at Art Futures Group in Hong Kong
This role was to actively source potential clients, including expatriates, and mainland and Hong Kong Chinese art investors, and then to provide Art Investment advice.
Assisted clients with retirement planning, ensuring a secure financial future through strategic asset allocation and consistent saving habits.
Negotiated favorable terms for clients when executing trades or purchasing investment products, maximizing returns on invested capital.
Met with clients to generate new business and negotiate contracts.
SENIOR FINE ART CONSULTANT
Artworks Pte Ltd
09.2016 - 12.2017
Based in Singapore, this role was as a face-to-face Art Investment Consultant at various events around the region, including major company golf events along with gallery presentations and private corporate events, speaking with up to 100 potential clients at a time.
I was able to expand the clientele base by conducting outreach to potential customers and effectively communicating the value of fine art investment.
I recruited junior consultants within the company by sharing knowledge about best practices in fine art consulting as well as industry developments.
Conducted thorough market research to identify emerging trends in the fine art industry, ensuring an up-to-date portfolio for clients.
Developed lasting relationships with clients, fostering trust and loyalty through exceptional customer service.
Continuously improved personal expertise by attending art fairs, exhibitions, and conferences to stay informed about the latest trends and artists in the market.
SENIOR FINE ART BROKER
Art Index International
11.2012 - 09.2016
My role included but was not exclusive to achieving regular high levels of sales within the Australian fine art market.
Generating leads along with running a team of art sales brokers.
Also assuring sales targets were consistently met.
As well as recruiting salespeople for the available roles in this fast-paced, proactive sales environment.
SENIOR ART CONSULTANT/SALES MANAGER
Collins and Kent International
01.2005 - 08.2012
Initially hired as a sales consultant I was promoted to become the exclusive sales agent for the NSW region.
Employed to create relationships with clients, leading to increased repeat business and referrals.
Collaborated with artists, galleries, and vendors to source unique artwork options for clients'' projects.
Generated new leads through targeted marketing initiatives that showcased our expertise as Senior Art Consultants within the industry.
At this time the company was predominantly advising investors to purchase high-end original artworks on paper for the medium to long-term capital appreciation potential
The business also expanded to Asia and I was often asked to travel to Hong Kong to train the members of the sales team there.
Devops & Cloud Engineer at AC3 Australian Centre for Advanced Computing and Communication Pty Ltd (AU)Devops & Cloud Engineer at AC3 Australian Centre for Advanced Computing and Communication Pty Ltd (AU)